Revision B
Page 7 of 9
12/11/08
5) Trouble Shooting Guide
Problem
Possible Causes
Solutions
No audio and no In-Use LED
light on the receiver when
transmitter is on and In-Use
Receiver is not powered
Make sure that the power
supply is properly connected
Transmitter and receiver not
synchronized
Turn on transmitter and place
in recharge cradle. Press the
In-Use button until the In-Use
LEDs flash 3 and the pair will
be synched
No (or low) Audio with all In-
Use LEDs solid green
Lapel Microphone not connected
or positioned properly
Check the mic connection and
placement of the microphone
Receiver audio output cable is
damaged or disconnected
Connect, repair or replace
cable
Interference
Another 2.4GHz device in the
area causing interference.
Push the In-Use button twice
and the PW24N will
automatically select a clearer
channel. If the interference is
too strong, this may not
completely eliminate it.
Short range or drop-outs
RF reflective metal obstacles
between the transmitter and
receiver
Move the obstacles, or
reposition the receiver if
possible
In-Use LED on beltpack flashes
red and two tone beep sounds
Transmitter is out of range
Move closer to the receiver.
Variable synch times or failure
to synch
Synch process run more than
one time with same pair
Power cycle the base station
and Synch one time.
