RMA Policy
Product Return Policy
It is important to us that all Teletronics’ products are bought with full confidence. If you are not 100% satisfied with any
product purchased from Teletronics you may receive a prompt replacement or refund, subject to the terms and
conditions outlined below.
IMPORTANT: Before returning any item for credit or under warranty repair, you must obtain a Return Merchandise
Authorization (RMA) number by filling out the RMA form. Products will not be accepted without an RMA number. All
products being shipped to Teletronics for repair/refund/exchange must be freight prepaid (customer pays for shipping).
For all under warranty repair/replacement, Teletronics standard warranty applies.
30-Day full refund or credit policy:
I. Product was purchased from Teletronics no more than 30 day prior to the return request.
II. All shipping charges associated with returned items are non-refundable.
III. Products are returned in their original condition along with any associated packaging, accessories, mounting
hardware and manuals. Any discrepancy could result in a delay or partial forfeiture of your credit.
Unfortunately, Teletronics cannot issue credits for:
I. Products not purchased from Teletronics directly. If you purchased from a reseller or distributor you must contact
them directly for return instructions.
II. Damaged items as a result of misuse, neglect, or improper environmental conditions.
III. Products purchased direct from Teletronics more than 30 days prior to a product return request.
To return any product under 1 year warranty for repair/replacement, follow the RMA procedure.
Note:
Professional must install this device.
End-user cannot set the functionality by hardware or software from one to another directly.
End-user can adjust output power through a drop down menu, but cannot adjust the output power over the
application;
it is 223mW for 2.4GHz. The EUT will be settled output power not greater than the application by Manufacturer.
Installation of this device should be accomplished only by a qualified wireless LAN system installer who is:
•
Knowledgeable of the use. Installation and configuration procedures and associated networking components.
•
Knowledgeable of each system component’s equipment User and Installation Guide.
•
Knowledgeable of the installation procedures, safety, and code requirements for the site’s antenna, antenna mast,
Antenna cabling, and installation. TELETRONICS highly recommends that the antenna installation be performed by
a qualified antenna installation professional.
The intended use is generally not for the general public. It is generally for industry/commercial use.
The device cannot be sold retail, to the general public or by mall order. It must be sold to dealers or have strict
Marketing control.
The intended use is generally not for the general public. It is generally for industry/commercial use.
FCC Statement:
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This
device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator
and
your body.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications made to this device that are not expressly approved by the manufacturer may void
the
user’s authority to operate the equipment.
