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5.  Servicing

Basic troubleshooting

The Telesto Private Wire Modem is always used as  part of a network containing Europa digitisers.
Therefore troubleshooting the Telesto usually involves setting up some combination of
(digitiser,Telesto Modem,central site)  equipment under laboratory conditions. In  this manner the
commas port of the  Telesto Modem  can be checked for data continuity which is sufficient proof
that the Telesto Modem  is operational.

Before you attempt any troubleshooting check all the connections, batteries and fu ses  to rule out
the possibility that the malfunctioning is due to o ne of these items .

Unable to communicate with the Telesto Modem

If the Telesto Modem fails to send any data or, during firmware configuration, the terminal emulator
menu appears inaccessible  on power-up, check both the settings of the terminal emulator and the
Telephone Modem PCB firmware. In most cases the cause is either a mismatch in baud rate settings
or the AT command settings in the modem PCB firmware are incorrect.  

Disa ssembly and Reassembly 

There are two paired boards within the Telesto. The objective is to troubleshoot to the board level
and replace these boards. Attempt to identify the faulty PCB board pair by swapping in the
corresponding board pair from a working unit. The necessary tools are:

1.

Phillips screwdriver.

2.

Allan key 3 mm for socket head cap screws.

Disassembly Instructions

1.

Disconnect all the cables from the Telesto.

2.

Remove the screws around the edge of the front plate of the enclosure box and pull
out  the electronics tray using two of the face plate connectors..

3.

Remove the smaller board by first unscrewing the only screw on the board and then
pulling out the board away from the edge connector.

4.

Remo ve the other board by 1.unscrewing the 4 screws to the flex circuits attached to
the front panel connectors , 2. Pulling off each flex circuit from the board connector, 3.
unsrewing the 7 screws holding this board to the chas sis .

Assembly Instructions

The assembly instructions are the reverse of the disassembly instruction.  Make sure that the
repaired unit has the same configuration parameter values as the previously faulty unit. Refer to the
as-shipped sheets for the configuration parameters. After power up , check the following:

}

The telephone PCB firmware menu is accessible.

}

The Europa Digitiser is transmitting data.

}

Re-requested packets from the central site are received by the central site.

Telesto Private Wire Modem      15

Servicing

Содержание Private Wire

Страница 1: ...Telesto Private Wire Modem Manual...

Страница 2: ......

Страница 3: ...Telesto Private Wire Modem Manual...

Страница 4: ...Manuals graphics Manuals ReferenceManual Components Telesto_modem Private Wire Remote RevA CompleteManual TelestoPwModemManual lwp G Company Manuals graphics Manuals ReferenceManual Components Telesto...

Страница 5: ...pendix A Connector Pinouts Basic troubleshooting 15 5 Servicing 11 Configuration 9 Theory of Operation 9 Overview of the Hardware 9 4 Technical Description 7 3 Unpacking Post Delivery Inspection 5 2 O...

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Страница 7: ...ase read the instructions carefully If you have problems or need technical support please submit requests for technical support by e mail or fax When communicating your problem to us please give as mu...

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Страница 9: ...g and Identifies components and Post Delivery Inspection references an as shipped section Chapter 4 Technical Description Description of features and technical specifications Chapter 5 Servicing Recom...

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Страница 11: ...more of the following 1 Telesto Private Wire Modem 2 Power cable 3 Telesto Private Wire Modem Manual 4 As shipped Sheet 5 OEM Modem Manual Checking the As Shipped Sheets Please study the as shipped d...

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Страница 13: ...heory of Operation The two main functions of the Telesto modem are to interface the data from the Europa digitiser to the leased line telephony network and optionally to supply power to the E uropa di...

Страница 14: ...path for retransmission requests from the central site Both the remote site Telesto modem and its counterpart at the central site perform error detection and correction which may have been caused by...

Страница 15: ...o Modem in ANSWER mode the central site modem in this case is in ORIGINATE mode Both the hardware and firmware configurations are detailed below Hardware Configuration Inside the Telesto Private Wire...

Страница 16: ...interface 1 DOWN UP Telesto Modem Manufacturer s Default Function DIP Switch No Table 1 DIP Switch Settings UP OPEN DOWN CLOSED NOTE Baud Rate kbps Switch 13 Switch 14 28 8 UP UP 19 2 DOWN UP 14 4 UP...

Страница 17: ...terminal emulator The modem should reply with OK 10 Type in atl5 at the terminal emulator The modem will display the configured parameters Ensure that the above commands have configured the parameter...

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Страница 19: ...oard level and replace these boards Attempt to identify the faulty PCB board pair by swapping in the corresponding board pair from a working unit The necessary tools are 1 Phillips screwdriver 2 Allan...

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Страница 21: ...3 Dial 2 D leased 4 C leased 2 Dial 1 B leased 1 A Signal Name Pin Number Table 2 Leased Line Connector Pinout Battery C Earth B Battery A Signal Name Pin Number Table 3 Input Power Connector Pinout B...

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Страница 23: ...Appendix B Outline and Installation Drawing Telesto Private Wire Modem 19...

Страница 24: ...y voltage 24 Vdc Voltage Range 22 26 VDC Surge Level no voltages above 30 VDC Interfaces To Callisto Europa RS232 with RTS CTS data flow control To telephone line analog private wire on 2 or 4 wires B...

Страница 25: ...e Modem Power Mating connector Notes 1 See Nanometrics document 13005 for physical characteristics 2 The unit must be properly grounded with a ground wire connected to the grounding lug on the front p...

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