Guarantee and Service
This product is guaranteed by Telegate for one year commencing on the date of purchase.
Within the guarantee period we will eliminate, free of charge, any defects due to faulty
workmanship or materials by repairing or exchanging parts. Please note that data in a
drive could not be preserved in case that you request on Customer Service Center.
Service under guarantee is provided only upon presentation of reasonable evidence that
the date of the claim is within the guarantee period.
The guarantee is void if the defect arises from accidental damage, misuse or neglect by
users, and natural disasters. Service fee will be charged even within the period of
guarantee against the following defects due to;
1. Physical impacts such as drop of the product,
or insert of alien substance into the drive
2. Alterations or repair carried out by unauthorized persons
3. Fire or natural disasters
4. Malfunction of USB power point
5. Normal and natural wear of parts
6. Improper use or neglect by users
(This guarantee extends to every country where this appliance
is supplied by Telegate or its appointed distributor and where
no import restrictions or other legal regulations hinder or
prevent service being given under guarantee.)
Telegate Co. Ltd.
301 Sunjin building
82-8 Yangjae-dong, Seocho-gu,
Seoul, South Korea 137-130
Customer Service Center
- Phone) +82-2-575-6362
- Fax) +82-2-575 – 6771
- E-Mail :
Homepage : www.telegate.co.kr
www.v-drive.co.kr
