Warranty
Conditions, Limitations and Liabilities of This Warranty:
1. Signal Communications Ltd. (hereinafter called TeleEye) provides free repairing labour and free
repairing parts for the first 12 months. Please present the Warranty Card and the original invoice
when you are asking for service support.
2. Where applicable, TeleEye staff shall request a remote access inspection or troubleshooting
through the internet, PSTN, ISDN, or mobile media.
3. When service is required, the Customer is responsible for all transportation costs.
4. Outdoor services are not included. Subject to TeleEye, outdoor services will be provided at extra
charges.
5. This warranty does not extend to cover any damages or malfunction resulting from disasters,
environmental factors, abnormal humidity/temperature, improper voltage, electrostatic
discharge, misuse, negligence, ignorance, accident, mold, or repairs /modifications made by any
person(s) other than the authorized personnel of TeleEye.
6. TeleEye reserves the right to charge customers an inspection fee, on-site service fee, or cost of
parts if (i) no fault in the equipment can be found during inspection or (ii) the defect is caused by
conditions mentioned in point 5 above or (iii) Customer fail in providing access methods to the
site or the equipment, e.g. specified access permit or key. Such determination is up to the sole
discretion of TeleEye.
7. The warranty is void if any of the cabinet seals have been removed or opened if there is any such
sign not being made by any authorized personnel of TeleEye.
8. Under no circumstance shall TeleEye be liable for any damages to any parties so caused by the
usage of the above-specified equipment or so caused during service provision.
9. The conditions, limitations and liabilities of this warranty card may be extended to further terms
and conditions or superseded by other terms and conditions when otherwise specified on any of
the products.
10. Customer shall be responsible for backing up the data contained in the disk products.
11. TeleEye shall have no responsibility arising out of any damage to, or loss of the data contained in
the disk products.
12. All the above determinations are up to the sole discretion of TeleEye.
Signal Communications Limited
Units 1905-1906, 19/F, Tins Enterprises Centre, 777 Lai Chi Kok Road, Kowloon, Hong Kong.
Tel: (+852) 2995 5900 Fax: (+852) 2995 5901 Support: (+852) 2995 5700
Email: [email protected]
Oversea offices contact details are listed at the official web page:
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