Nano Series GigE Vision Camera
Troubleshooting
•
261
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There is no image but the frame rate is as expected.
See Camera is functional, frame rate is as expected, but image is black.
Other problems
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Unexpected or missing ‘Trigger Events’. See Random Invalid Trigger Events.
•
Dropped packets or lost frames when using newer CPU system. See
Packets by adjusting Power Options
Verifying Network Parameters
Teledyne DALSA provides the Network Configuration tool to verify and configure network devices
and the Nano network parameters. See section Network Configuration Tool of the Teledyne DALSA
Network Imaging manual, if there were any problems with the automatic Nano software
installation.
Before Contacting Technical Support
Carefully review the issues described in this Troubleshooting section. To aid Teledyne DALSA
personnel when support is required, the following should be included with the request for support.
•
From the Start menu, go to Programs • Dalsa • Sapera LT • Tools and run the Log Viewer
program. From its File menu click on Save Messages to generate a log text file.
•
Report the version of Genie Nano Framework and Sapera version used.
Device Available with Operational Issues
This section considers issues with cabling, Ethernet switches, multiple cameras, and camera
exposure. All information concerning the Teledyne DALSA Network Configuration Tool and other
networking considerations, is available in the Teledyne DALSA Network Imaging manual.
Firmware Updates
As a general rule any Nano installation must include the firmware update procedure
(see File Access Control Category). Nano camera firmware that does not match a newer version of
installed Nano Framework software is likely to have unpredictable behavior.
Problems might be:
•
Nano is not found by the device discovery process.
•
Nano is found by the Sapera GigE Server but an application such as CamExpert does not see
the camera.
•
A Nano that had a fault with a firmware update will automatically recover by booting with the
previous firmware version.
Important: New Nano cameras installed in previously deployed systems are fully backward
compatible with the older vision application.
Содержание Genie Monochrome Series M1280
Страница 179: ...Nano Series GigE Vision Camera Operational Reference 177...
Страница 215: ...Nano Series GigE Vision Camera Technical Specifications 213 Note Genie Nano with C or CS Mount...
Страница 219: ...Nano Series GigE Vision Camera Technical Specifications 217 3D View of the camera s connector TFM 105 02 L D WT...
Страница 233: ...Nano Series GigE Vision Camera Technical Specifications 231 EC FCC Declarations of Conformity Models M C1920 M C1940...
Страница 234: ...232 Technical Specifications Nano Series GigE Vision Camera Models M C2590 M C1930 M C1280 M C800 M C640...
Страница 235: ...Nano Series GigE Vision Camera Technical Specifications 233 Models M C2020 M C2050 M C2420 M C2450...
Страница 236: ...234 Technical Specifications Nano Series GigE Vision Camera Models M C4020 M C4030 M C4040 M C4060...
Страница 237: ...Nano Series GigE Vision Camera Technical Specifications 235 Models M C5100 M C4090...
Страница 251: ...Nano Series GigE Vision Camera Additional Reference Information 249 Cable Assembly G3 AIOC BLUNT2M...
Страница 252: ...250 Additional Reference Information Nano Series GigE Vision Camera...
Страница 253: ...Nano Series GigE Vision Camera Additional Reference Information 251 Cable Assembly G3 AIOC BRKOUT2M...
Страница 254: ...252 Additional Reference Information Nano Series GigE Vision Camera...
Страница 255: ...Nano Series GigE Vision Camera Additional Reference Information 253 Nano Generic Power Supply with no I O...
Страница 257: ...Nano Series GigE Vision Camera Additional Reference Information 255 Cable Assembly Right Angle I O to Euro Block...
Страница 259: ...Nano Series GigE Vision Camera Additional Reference Information 257 Cable Assembly Right Angle Ethernet...