GSM
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GSM-Route BRI
Installation and User Guide
Configuring the unit via the
supplied serial cable.
If you need to programme the GSM-BRI Route
(in most cases it is automatic and just requires
calling it to configure e.g. MSNs) use the
supplied serial cable and download the
configuration tool from:
http://telstrom.net/bri-
route-config.zip
Training Material
If you would like to view the training videos for
this product please visit:
www.telstrom.net\training
For support please contact your local dealer,
www.telstrom.net
or
Frequently Asked Questions
Q
The unit will not power up.
A
Ensure the power adapter and cable
have been connected correctly.
Q
The unit will not route to the GSM
network. i.e. You do not hear the
confidence tone. “Didlley Doo”
A
Ensure the LEDs 18&19 are
flashing with a good signal strength.
A
Check the SIMs are active and
inserted correctly. Try them in a
mobile phone.
A
Are you calling a mobile number?
A
Check with the help desk.
Q
I want to route numbers other than the
standard GSM prefixes.
A
Use the manual programming tool.
Q
A slight ticking sound is heard during
conversations.
A
Setup the unit to Scenario B
Q
GSM Noise is heard during calls
A
Ensure the unit AND antenna(s) are
mounted correctly.
Q
GSM signal quality is poor.
A
Ensure the antenna(s) have been
mounted vertically and close to a
window if possible.
A
An optional Yagi (external) antenna
can be purchased.
Q
Green LEDs 24&25 Flash SOS
A
Check SIM(s) cards
A
Check SIM(s) are seated correctly
A
Check programming
Q
RED LEDs 20&21 not lit
A
Check ISDN circuit is live and
connected
Q
RED LED 26 flashing on/off
A
Check ISDN circuit is live and
connected
Q
RED LEDs 22&23 not lit
A
Check terminal equipment is
connected (PBX)
Document version 4, OCT/2009 Bruce Jackson
Originally amended from Version .02 2003
