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1.9
MAKING AN EMERGENCY CALL
An emergency call can be made at any time of the day or night.
1. Press the
RED ((•))
button on the
Reach
unit
or
press the
Touch
pendant...
2. The
Reach
will start to make an emergency call...
3. The call will be answered by the Control Centre and an operator will speak...
4. A two-way conversation can be held with the resident.
5. The operator will cancel the call and the front light will return to
STEADY GREEN
.
- 7 -
The front light will go
STEADY RED
and the
unit will announce...
This message will repeat for a few seconds
before the unit starts to dial.
If the operator cannot hear the caller they will still know where the call is coming from.
The
Touch
pendant does NOT pick up voice, the microphone is in the
Reach
unit and is very sensitive
but will not work if the caller is outside their home.
The Control Centre can increase the volume if the caller has difficulty hearing.