Appendix A Technical Information
A.1 Troubleshooting
Below, you will find a table, which will help you to solve problems during the installation of the device. If you cannot
resolve the problem, please consult your distributor for additional information.
Symptom
Solution
None of the LEDs lights up on
the device.
Check the power supply to the device (power source, ON/OFF switch, main power
outlet).
The
S
LED does not light up.
Check that all the microswitches are in the OFF position.
The LAN LED does not light up
in green.
Check that the LED after the LINK is lit up; if it isn’t, check the Ethernet cable and
the network connection (it may be that you need a crossover cable).
LED A remains lit up in red.
Check that the SIM card has been inserted correctly,
or
Check that the SIM PIN is correct
or
Check that the antenna is properly installed (been screwed in correctly)
or
Get your technical service to check that the device is in the optimum position for
the service.
A.2 Upgrading the software
The Teldat G1N router family can be updated to new releases. Please consult your distributor for further details on
new releases.
There are various ways to upgrade a Teldat router.
The software required to upgrade Teldat routers is supplied in a format known as distribution. This consists of a
single file which contains all the files needed to update your device as well as in-depth information on the contents of
the files.
The Teldat G1N router incorporates independent modules for the Wireless WAN interface. You can use modules
from various manufacturers, or even various modules from the same manufacturer, depending on the technology
used. Generally the modules’ firmware is independent of the device’s software. There is an UPGRADE file for each
Wireless LAN module. Please ask you distributor for the correct upgrade file for the module in your device. The
GPRS interface manual (Dm 747-I) explains how to upgrade the module.
A.3 Connectors
Teldat S.A.
Technical Information
Teldat Router G1N
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