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Tektronix BERTScope BSA Series, Инструкция по эксплуатации

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Troubleshooting

Troubleshooting

Clear or sanitize a nonfunctional instrument

If your instrument is not functioning, perform the following actions and return the instrument for Tektronix for repair.
Describe the initial problem with the product. Tektronix will install replacement parts and then repair and return the
instrument.

External memory devices

Remove any USB

fl

ash drives or external hard drives from the instrument.

Charges

Replacement of any missing hardware will be charged according to the rate at the time of replacement.

Recover from clearing or removing the instrument’s memory

After the hard disk drive has been sanitized, the operating system, directory structure, computer drivers, and the
BERTScope software must be reinstalled. Replace the hard disk drive with a new preprogramed hard disk drive from
Tektronix Customer Service.

Complete the following steps to reset the single-board computer settings to the default values:

1.

Power on the instrument.

2.

Press and hold the

Delete

key when the system powers on to enter the BIOS settings.

3.

Press the right arrow key and the down key and then select

Load Optimal Defaults

.

4.

Press

Enter

.

5.

Enter

Y

and then press

Enter

.

6.

Press

F10

and then press

Enter

.

16

Tektronix BERTScope BSA Series Declassi

fi

cation and Security Instructions

Содержание BERTScope BSA Series

Страница 1: ...Tektronix BERTScope BSA Series Bit Error Rate Analyzer Declassification and Security ZZZ Instructions xx www tektronix com P077079100 077 0791 00 ...

Страница 2: ...d and pending Information in this publication supersedes that in all previously published material Specifications and price change privileges reserved TEKTRONIX and TEK are registered trademarks of Tektronix Inc Contacting Tektronix Tektronix Inc 14150 SW Karl Braun Drive P O Box 500 Beaverton OR 97077 USA For product information sales service and technical support In North America call 1 800 833 ...

Страница 3: ...and data export devices 7 Product disassembly procedures 13 Disassemble the instrument 14 Reassemble the instrument 15 Troubleshooting 16 Clear or sanitize a nonfunctional instrument 16 Recover from clearing or removing the instrument s memory 16 Change log 18 Tektronix BERTScope BSA Series Declassification and Security Instructions i ...

Страница 4: ...ctric shock the grounding conductor must be connected to earth ground Before making connections to the input or output terminals of the product ensure that the product is properly grounded Observe all terminal ratings To avoid fire or shock hazard observe all ratings and markings on the product Consult the product manual for further ratings information before making connections to the product The ...

Страница 5: ...s clean and dry Provide proper ventilation Refer to the manual s installation instructions for details on installing the product so it has proper ventilation Terms in this manual These terms may appear in this manual WARNING Warning statements identify conditions or practices that could result in injury or loss of life CAUTION Caution statements identify conditions or practices that could result i...

Страница 6: ...zard immediately accessible as you read the marking WARNING indicates an injury hazard not immediately accessible as you read the marking CAUTION indicates a hazard to property including the product The following symbol s may appear on the product iv Tektronix BERTScope BSA Series Declassification and Security Instructions ...

Страница 7: ...d and resuscitation is present Disconnect power To avoid electric shock switch off the instrument power then disconnect the power cord from the mains power Use care when servicing with power on Dangerous voltages or currents may exist in this product Disconnect power remove battery if applicable and disconnect test leads before removing protective panels soldering or replacing components To avoid ...

Страница 8: ...he procedures in this document are written to meet the requirements specified in NISPOM DoD 5220 22 M Chapter 8 ISFO Process Manual for Certification Accreditation of Classified Systems under NISPOM Products The following Tektronix products are covered by this document BSA85C BSA125C BSA175C BSA260C BSA286C Terms The following terms may be used in this document Clear This removes data on media mem...

Страница 9: ...rce from the instrument Remove This is a physical means to clear the data by removing the memory device from the instrument Instructions are available in the product Service Manual Sanitize This eradicates the data from media memory so that the data cannot be recovered by other means or technology This is typically used when the device will be moved temporarily or permanently from a secured area t...

Страница 10: ...Preface viii Tektronix BERTScope BSA Series Declassification and Security Instructions ...

Страница 11: ...e type of information stored in the device Refers to instrument settings that can be changed by the user Both Describes the type of information stored in the device It means that both user data and user settings are stored in the device None Describes the type of information stored in the device It means that neither user data nor user settings are stored in the device Directly Describes how data ...

Страница 12: ...nitize Fixed hard disk drive Holds operating system and application software Holds all user storable data patterns measurement results and instrument settings User data user settings Indirect Manufacturing operations user input Internal Yes Erase the hard disk drive with commercial erasure software Remove the hard disk drive LINK See page 10 Remove the hard disk drive When the hard disk drive is e...

Страница 13: ...t functionality Flash 8 Mb Holds instrument manufacturing data User data user settings Indirect Firmware operations Generator stress module GSM board Yes N A does not contain user data or settings Clearing would disable instrument functionality N A does not contain user data or settings Sanitizing would disable instrument functionality Flash 16 Mb Holds instrument manufacturing data None Indirect ...

Страница 14: ...settings Clearing would disable instrument functionality N A does not contain user data or settings Sanitizing would disable instrument functionality NVRAM Computer BIOS CMOS settings User settings User interface Written by processor system Computer board Yes See page 5 Clear or sanitize the CMOS settings Clearing would disable instrument functionality See page 5 Clear or sanitize the CMOS setting...

Страница 15: ...instrument 1 Refer to the procedures to remove the chassis from the instrument enclosure See page 14 Disassemble the instrument 2 Locate the CMOS jumper J102 on the carrier board as shown in the following figure Figure 1 Location of J102 on the carrier board 3 Temporarily place a jumper across J102 to drain the residual voltage frm the CMOS memory Tektronix BERTScope BSA Series Declassification an...

Страница 16: ...e page 15 Reassemble the instrument Clearing hard disk drives If your organization s security protocols allow the use of software to purge or sanitize hard drives you can use commercial software to erase free space on the hard drive before sending the instrument out for upgrades or repair Follow the instructions that come with the software to ensure that the erasure of sensitive data from the hard...

Страница 17: ...ritten on the BERTScope or on a PC or USB flash drive can be removed or destroyed The USB ports can be disabled See page 7 Disable the RS 232 port and USB functions LAN Ethernet connector Control data Directly N A Rear panel The Ethernet port can be disabled See page 9 Disable the Ehternet and GPIB ports GPIB connector Control data Directly N A Rear panel The GPIB port can be disabled See page 9 D...

Страница 18: ...the Integrated Peripherals menu go to USB Device Setting and then press Enter 12 Select USB IO Controller and then press Enter 13 Select Disabled and then press Enter 14 Select USB 2 0 Controller and then press Enter 15 Select Disabled and then press Enter 16 Press F10 and then select Yes to save and exit 8 Tektronix BERTScope BSA Series Declassification and Security Instructions ...

Страница 19: ...er device for example Intel 82583V a Under the General tab go to Device usage at the bottom of the tab page and select Do not use this device disable b Click OK 6 In the Device Manager double click National Instruments GPIB Interfaces to expand the list 7 Double click PCI GPIB a Under the General tab go to Device usage at the bottom of the tab page and select Do not use this device disable b Click...

Страница 20: ... the instrument enclosure See page 14 Disassemble the instrument 2 Locate the hard disk drive assemble on the top rear of the instrument 3 Loosen the screw securing the hard disk drive assembly using a P2 tip and then remove the assembly from the instrument Figure 2 Loosen the one screw to remove the hard disk drive assembly 4 Place the hard disk drive assembly on a clean static free working surfa...

Страница 21: ...company s internal procedures for storing or disposing the hard disk drive 7 Reinstall the hard disk drive bracket without the hard disk drive in the computer card cage and tighten the one screw using a P2 tip 8 Refer to the procedures to reinstall the chassis in the instrument while being careful not to damage any circuit boards or cables See page 15 Reassemble the instrument Tektronix BERTScope ...

Страница 22: ...Clear and sanitize procedures 12 Tektronix BERTScope BSA Series Declassification and Security Instructions ...

Страница 23: ...avoid electric shock always power off the instrument and disconnect the power cord before cleaning or servicing the instrument CAUTION Many components within the chassis are susceptible to static discharge damage Service the chassis only in a static free environment Observe standard handling precautions for static sensitive devices while servicing the chassis Always wear a grounded wrist strap or ...

Страница 24: ...ce 2 Refer to the following figure and remove the six screws from the rear of the chassis one screw from each corner and two screws in the center of the rear panel Figure 4 Locations of screws on the rear panel 3 Slide the instrument chassis out from the enclosure and set it aside 14 Tektronix BERTScope BSA Series Declassification and Security Instructions ...

Страница 25: ...side the shell Verify that the EMI gasketing is seated on the front edges of the shell CAUTION To avoid damaging the power cord connector center the power connector in the hole as you tighten the screws 2 Attach the chassis to the cover shell using the six screws that you removed earlier Do not tighten the screws until all of them have started a Install one of the center screws while moving the ch...

Страница 26: ...om clearing or removing the instrument s memory After the hard disk drive has been sanitized the operating system directory structure computer drivers and the BERTScope software must be reinstalled Replace the hard disk drive with a new preprogramed hard disk drive from Tektronix Customer Service Complete the following steps to reset the single board computer settings to the default values 1 Power...

Страница 27: ...page 7 Disable the RS 232 port and USB functions 8 Select Save Changes and Exit and then press Enter twice The instrument automatically restarts 9 To disable the Ethernet and GPIB ports refer to the procedures earlier in this document Tektronix BERTScope BSA Series Declassification and Security Instructions 17 ...

Страница 28: ...Change log Change log Document part number Revision date Change description 077 0791 00 January 10 2013 Initial release 18 Tektronix BERTScope BSA Series Declassification and Security Instructions ...

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