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19

Troubleshooting

Error code Description

Solution

4

Short circuit

Check for a short circuit in the wiring/installation  

or replace the controller to eliminate the fault.

9

Sub-motor 

communication failure 

(dual drive models only)

Check the connection line between the secondary 

and primary controller.

10

Display panel 

communication failure

First check the connection wire between the display 

panel and the controller assembly line. Then shut down 

the eScooter, re-plug the assembly line interface and 

restart. If the fault has not disappeared, instrument 

or controller may need to be replaced to eliminate the 

fault.

11

Abnormal motor 

current sensor

Check the line of the phase line of the controller  

or motor.

14

Throttle hall anomaly

Check whether the throttle is reset to zero, whether 

the throttle cable and throttle are normal or not. 

Unplug the throttle cable and restart the eScooter  

to troubleshoot the problem.

15

Brake hall anomaly

Check whether the brake is reset to zero position  

or not, check the brake line and the brake normal  

or not. Try unplugging the electronic brake wiring and 

restarting the eScooter to eliminate the problem.

16

Motor hall anomaly

Check that the motor hall wiring looks normal.  

If problem occurs when braking, the motor  

or controller will need to be replaced.

19

Secondary motor hall 

anomaly (dual drive 

models only)

Check that the secondary motor hall wiring is normal. 

Replace motor or controller to eliminate the problem.

21

BMS communication 

anomaly

BMS communication abnormal  

(non-communication battery is ignored).

50

Bus high voltage

Check the battery voltage is normal, cycling failure. 

Replace the battery or controller to eliminate the 

problem.

53

System overload

Shutdown and restart the eScooter. If the error code  

is still displayed, the controller needs to be replaced.

55

Controller high 

temperature alarm

If the temperature of the controller is too high, allow 

the eScooter to cool and then restart. If vehicle fails  

to boot, the controller will need to be replaced.

Содержание Pro 3500

Страница 1: ...Pro 3500 Instruction Manual...

Страница 2: ...ssion drive and intellect with market leading research and cutting edge technology we innovate and deliver premium quality products that excite inspire and challenge the sector Striving for perfection...

Страница 3: ...ies 4 Assembly 6 Charging 8 Display Panel Function 9 Folding 10 techtron Smart App 12 Maintenance and Warranty 14 Rider Guidance Safety and Specifications 17 Troubleshooting 18 IMPORTANT Read carefull...

Страница 4: ...essories A Accelerator B Main display panel C Brake lever D Folding handle and lock E Battery compartment F Motor wheel G Charger port H Front and rear lights I Rear wheel disc brake J Kickstand H H B...

Страница 5: ...5 Product and Accessories M3 hex screws x4 Charging adaptor x1 M5 hex key x1 M3 hex key x1...

Страница 6: ...6 Assembly Unfold the scooter standpipe move the handle into position and lock the folding mechanism in place Install the crossbar on the standpipe 1 1 2 2...

Страница 7: ...7 Assembly Using the M3 hex key fasten the crossbar onto the standpipe with the four M3 hex screws 3...

Страница 8: ...for the eScooter s battery to fully charge Replace the stopper after charging to prevent water damage Battery level indicator Five bars along the centre of the display panel indicate the current char...

Страница 9: ...tween mph and km h Display panel button To turn the eScooter ON press the button briefly on the main display panel A short press of the same button will turn the main light ON OFF A quick double press...

Страница 10: ...10 Folding 1...

Страница 11: ...chanism The Pro 3500 can be easily folded for carrying and transporting First unlock the standpipe in figure 1 then collapse the scooter and hook onto the folding clasp located on the rear mudguard as...

Страница 12: ...ng mode Mode 2 speed limit value 25Km h Speed Mode 2 Zero Start OFF ON 2 1 Your eScooter can be configured using the techtron smart app Use it to set up your desired settings such as riding mode and s...

Страница 13: ...ccess Connection Discover and pair your eScooter to your smart device Riding mode Toggle between riding modes Trip info View the latest trip information Cruise control Quickly toggle this option On Of...

Страница 14: ...14 Maintenance and Warranty Standpipe shake Should your eScooter s standpipe develop a slight shake over time it may be necessary to tighten the two folding mechanism screws using the M3 hex key...

Страница 15: ...line to make the exposed tail length slightly longer then lock the pressure plate screw If the brakes are too tight release the pressure plate screw again and pull the brake cable to make the exposed...

Страница 16: ...f electric shock or serious failure due to internal water intake Warranty policy techtron offers a one year guarantee on rechargeable batteries Two year guarantee against parts and or manufacturing de...

Страница 17: ...securely fastened Wear light coloured or fluorescent clothing so that other road users can see you at night or whenever visibility is poor As with any vehicle the faster the user is travelling the mo...

Страница 18: ...leshooting and providing your scooter is in warranty then get in touch with our customer services team Let us know the error code displayed on your scooter or give us an idea of the problem you re hav...

Страница 19: ...ot the problem 15 Brake hall anomaly Check whether the brake is reset to zero position or not check the brake line and the brake normal or not Try unplugging the electronic brake wiring and restarting...

Страница 20: ...Street Bradford BD1 2JX UK e info techtron co t 01274 307310 w techtron co Research Development 2100 Geng Road Suite 210 Palo Alto California 94303 USA e info techtroncalifornia com w techtroncalifor...

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