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You should be able to manually change tracks or CD’s directly on the CD
player, if you can’t then the CD player is defective.
Still not playing?
Amplifier should be set to “CD” and the CD player should not be set in
repeat or random mode with the latest IM24 firmware (older IM24
firmware may set the player to random mode).
Are any of the discs scratched or smudged (finger prints)?
If a disc is scratched, that could be causing the problem.
Does Screen on CD Player say U1 or U2?
This is a self-diagnostic function of the CD Player
If it says U1 The disc is not properly loaded in rack, Reload the discs
properly (Label of CD to right hand side of player) Check if there is a
foreign object attached to the disc, check if there is a foreign object in the
rack
If it says U2 There is an operation Error in the mechanical section of the
player, Check if there is a foreign object in the rack, unplug the power
cord then plug it back in again
6. I’m getting no display or response from my Control Panel:
Check the light on the power supply plug. Is it plugged in tight? Does it
respond to button a press? If you answered no to any of these questions
have the unit sent to us for possible repairs.
7. Listening Post plays same song repeatedly:
Check the button on the control panel to make sure they are not stuck.
Ensure all the CD’s are loaded into the player?
8. All I get is Static:
Make sure the wires are hooked up correctly, with the input on the
amplifier set to CD.
9. My Listening Post plays the same 30 seconds of a song
repeatedly:
Make sure all 24 CD’s are loaded in CD player
The Listening Post is designed to start at CD 1 and play all the way
through. When it is finished CD 1 it will start CD 2 and play that, then CD
3 etc… If you press a button it will go to the selected CD and begin
playing. After 5 minutes, it will go back to the CD it was playing and
continue from there. When you power down the machine and power it
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back up, the system will continue playing from where it left off and if that
CD is missing, it will keep trying to load that CD. You need to make sure
all 24 discs are loaded in the machine correctly with the label of CD to the
right hand side of the player.
10. Panel on the door is flashings numbers:
Check the Dip Switches on the back of the control panel. The unit is
probably in statistics mode. Change it to normal operation (both switches
down)
If it continues flashing, then the dipswitches have become loose or
defective. The control panel will have to be sent in for repair.
11. CD Player does not Recognize CD’s that are loaded into
player:
Make sure CD’s are facing the proper direction (Label to right hand side
of machine and that all CD’s are loaded into machine. The sensor on the
loader may be broken and not sensing CD’s. The CD player will have to
be sent in for repair.
12. Door on the CD Player will not open:
If the CD mechanism is behind the CD slots, the player will not open. Try
unplugging the power and plug it back in to reset the CD player.
If the door still does not open, it needs to be sent to us for repairs
If CD player has been moved with CD’s in it, they can fall back into the
machine and jam. This can cause the door to not open. Do not try to force
the door open or it will break. Send the player back to us and we will un-
jam it and send you a new one.
13. The listening post keeps playing songs:
The listening post will always play until someone selects a particular disc
or track. Upon providing a 5 minute sample of the selected song, the
CD will return to the previous CD.
