Troubleshooting
Troubleshooting
Failure
Possible cause
Solution
signal strength ok,
but no signal quality
a different satellite
than expected
change setting to the
correct satellite
No reception of
service that was
received properly
before
Service no longer
available
None
Interference with
other devices like
WLAN devices,
DECT or mobile
devices
Increase distance
between devices
No, bad or disturbed
video
Antenna is not
aligned correctly
Improve antenna
alignment using the
display (
INFO
-key)
LNB is broken
Exchange LNB
HDMI, SCART or
VIDEO Cable not
properly plugged in
Check connectors
Channel information
has changed
Apply automatic
channels search
Wrong video format
Change video format
Device does not
support selected
HDMI settings
Change HDMI
settings
Device does not
follow the remote
control commands
Obstacle between
remote and receiver
Remove obstacle
Corrupt data stream
Plug off power supply
unit and plug it in
again
Batteries empty
Put in new batteries
Devices suddenly
switches off
The automatic switch
off feature is active
Switch off this feature
in the Power settings
Recording does not
work
This device does not support recording
TT-micro S2810
61
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