Troubleshooting Guide
Problem
Cause
Solution
Strobe does not
start flashing
when you dial 911
or the
programmed
number or touch
the
STROBE
ON/OFF
button.
1.
There is no power to
the transmitter.
2.
The transmitter is
not properly
connected to the
phone line.
3.
More than 3 seconds
lapsed between
numbers while
initially
programming the
transmitter if using
the secondary
emergency number.
4.
The distance
between the
transmitter and
strobe is more than
30 meters (90’).
5.
If an extra strobe
was used, it may not
have been properly
synchronized to the
transmitter.
1.
Ensure the AC
power source is
working.
2.
Ensure that the
phone cable is
plugged into the
transmitter and the
phone jack per the
instructions.
3.
Reprogram the
transmitter using
less than 3 seconds
between the digits
you n enter (if the
secondary
emergency number
is being used).
4.
Move the strobe
closer to the
transmitter.
5.
Synchronize the
extra strobe as per
the instruction.
(please see Page
7,8)
Strobe does not
turn off when you
dial #911, #the
programmed
number or touch
the STROBE
ON/OFF button.
1.
The distance
between the
transmitter and
strobe is more than
30 meters
2.
No power to the
strobe
3.
Less than 8 seconds
lapsed since your
last activation
.
1.
Move the strobe
closer to the
transmitter.
2.
Replace the
batteries in the
strobe.
3.
Press the
STROBE
ON/OFF
button
until you hear a
beep
16
911 Alert Owner’s Instructions
What is the 911 Alert?
The 911 Alert lets police and ambulance services find you in
case of an emergency when seconds count. You can mount
your 911
guiding strobe
on your window, door, and/or mailbox.
You can activate the 911 guiding strobe by:
1.
Dialing 911 from your phone
2.
Programming another emergency number and dialing it
3.
Pressing the
STROBE ON/OFF
button on the
transmitter
The 911 Alert plugs into your telephone and senses when you
dial 911 or any emergency number from any extension.
Dialing 911 (or any other emergency number) triggers a radio
frequency (RF) signal that begins flashing the Strobe. You can
see the strobe from up to one mile away at night and up to 1/8
mile away during the day.
You can also use the 911 Alert as a convenience device
(delivery service, guests and so on) by pressing the
STROBE
ON/OFF
non-emergency button on the transmitter.
Each 911 model has its own user-specified signaling code.
This allows your unit to operate totally independently of any
other units in the neighborhood.
