10
Incorrect amount
of coffee used
in brewing
Tiny hole in the
bottom is
clogged
TROUBLE SHOOTING
The following table provides solutions for problems you may encounter
as you use your Technivorm Moccamaster. If you do not find a solution
to your specific problem, or the problem persists after trouble shooting,
please contact your retailer or Technivorm Moccamaster Customer Ser-
vice at 1.855.662.2200.
REPLACEMENT PARTS
* NOTE: Clogging and backing up of water and/or coffee in the brew-basket can occur
under any, or a combination of any, of the following conditions: the use of too finely
ground coffee, using two or more paper filters or not properly cleaning oils or grounds
from the brew-basket, or allowing coffee grounds to spill over the filter.
Brewer not working;
light not
illuminated
Power light is on,
but brewer is
not working.
Brew-basket is
overflowing*
Glass tube in water
reservoir is cloudy
Brewer needs
to be descaled
See descaling instruction in manual.
Coffee tastes
weak or bitter
Brew cycle is taking
more than 4 minutes
to complete.
Coffee brewer needs
to be descaled
See descaling instruction in manual.
Water dripping
out very slowly.
The brewer may be
clogged with mineral
deposits and needs to
be descaled
See descaling instruction in manual.
No water present
Mineral build-up
in heating
element
No water present
No water present
Incorrect grind of coffee
Fill the reservoir with cold water
Check to ensure brewer is plugged
into socket
See descaling instructions in manual
Rinse the brew-basket assuring the tiny
hole in the bottom is free of obstructions.
Use the provided brush or tooth pick to
remove obstruction.
Use 2 level scoops of coffee when brewing a
10 oz. cup (water up to the level indicated on
the water reservoir)
Please use standard filter grind coffee.
PROBLEM
POSSIBLE CAUSE SOLUTION
