Proline Promass 500 Modbus RS485
Diagnostics and troubleshooting
29
Symbol
Meaning
Out of specification
The device is operated:
Outside its technical specification limits (e.g. outside the process temperature range)
Maintenance required
Maintenance is required. The measured value is still valid.
The status signals are categorized in accordance with VDI/VDE 2650 and NAMUR
Recommendation NE 107.
6.2.2
Calling up remedy information
Remedy information is provided for every diagnostic event to ensure that problems can be
rectified quickly. These measures are displayed in red along with the diagnostic event and
the related diagnostic information.
6.3
Diagnostic information in the measuring device
6.3.1
Overview of Web server information events
Unlike a diagnostic event, an information event is displayed in the event logbook only and
not in the diagnostic list.
Information event
Event text
I1000
--------(device OK)
I1110
Write protection switch changed
I1361
Web server login failed
I1627
Web server login successful
I1631
Web server access changed
6.4
Checking the network connection
The network connection between the computer and measuring device can be checked
using the "ping" utility of the Internet Control Message Protocol (ICMP).
The "ping" utility sends ICMP(v6) "echo request" packets (ping, ICMP packet type 8
(0x08)) to the target address of the measuring device. According to the protocol
specification, the measuring device must send back a response: ICMP "echo reply"
(pong, ICMP packet type 0 (0x00)).
1. Click
Start
(Windows icon).
The Start screen opens along with the search field.
2. In the search field, enter "cmd" (command).
A link to "cmd.exe" is displayed in the results field.
3. Select the "cmd.exe" link.
A new command window opens.
