TABLE OF CONTENTS
1 Introduction................................................................................................................................... 5
1.1 Welcome letter.............................................................................................6
2 Technicolor Gateways...................................................................................................................7
2.1 Technicolor TG650s modem/gateway.............................................................7
2.2 Generic firmware..........................................................................................9
3 Physical installation.....................................................................................................................10
3.1 Package description....................................................................................10
3.2 Physical Installation Environment..................................................................10
3.3 Connections Overview.................................................................................11
4 Start of the installation.................................................................................................................13
4.1 Initial Setup..............................................................................................13
4.2 Reconfigure my gateway..............................................................................19
4.2.1 Finding the gateway....................................................................................19
4.2.2 Securing the gateway..................................................................................22
4.2.3 Finalizing the configuration...........................................................................23
5 Trouble shooting......................................................................................................................... 24
5.1 Installation menu did not appear..................................................................24
5.2 Wizard did not detect the Gateway................................................................24
5.3 LED diagnostics..........................................................................................26
5.4 Browsing to the Gateway.............................................................................27
5.5 Troubleshooting..........................................................................................27
5.5.1 How to perform a hardware reset to factory defaults........................................27
5.5.2 Factory default service settings.....................................................................27
5.5.3 Wrong configuration profile selected..............................................................28
5.6 Helpdesk contact phone numbers.................................................................28
ATT_TG650s_Quick_Install_Guide Page 3
