14
www.tlnetworx.com
TL-SM3X1-HD User Manual
8.
After-sales Service
1)
Product Limited Warranty:
We warrant that our products will be free from defects
in materials and workmanship for
three years.
2)
Warranty coverage may be voided when:
l
The warranty period has expired
l
The factory applied serial number has been altered or removed from the product
l
There is damage, deterioration or malfunction caused by:
l
Atypical wear and tear
l
Use of supplies or parts not meeting the specifications
l
No certificate or invoice as the proof of warranty
l
Damage caused by force majeure
l
Non-authorized service
3)
Technical Support:
When contacting TechLogix support, please have the following
information available:
l
Product part number
l
Installation and sale date
l
Detailed failure information
