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7-1

Chapter 7

TECHNICAL ASSISTANCE

7.1 Who to Call for Help

If you need help, please call our Technical Support Team at
(800) 330-8301, or directly at (407) 262-7100 between the hours
of

9:30am - 5:30pm EST

Monday through Friday.

Please have the software part number, version, and serial
number for your GFX card(s) available when contacting Tech
Source in order to expedite support. Please make a note of this
information in the area below:

DETAILS OF YOUR CARD(S):

P/N:

_________________________________

Model Name: ___________________________

Serial Number(s):

____________________

7.2 Email Address

Our email address is

[email protected]

.

International customers may use email or our fax line at
(407)339-2554.

NOTE:

Technical Assistance will be available only for

products under standard or extended warranty.

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Содержание GFX 400 series

Страница 1: ...GFX 400 Series Installation and Reference Manual Copyright 2005 Tech Source Inc 442 S North Lake Blvd Altamonte Springs FL 32701 407 262 7100 Publication 65 0263 01 Rev A March 14 2005 ...

Страница 2: ...nies or organizations Tech Source Inc disclaims any responsibility for any references to those trademarks herein All rights reserved No part of this work may be reproduced in any form or by any means without prior written permission of the copyright owner RESTRICTED RIGHTS LEGEND Use duplication or disclosure by the U S Government is subject to restrictions of FAR 52 227 14 g 2 6 87 and FAR 52 227...

Страница 3: ...rce Inc shall bear the outbound freight charges up to 13 00 USD per returned product whether domestic or international Any additional freight charge shall be the responsibility of the customer We suggest that you contact your dealer first with any questions you may have about the product Unlimited technical support via telephone facsimile or email is provided for one 1 year from date of shipment T...

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Страница 5: ...3 5 Dual Screen Mode GFX 450 only 3 9 3 5 1 GFX 450 Console Display Configuration 3 9 3 5 2 OpenWindows Dual Screen Mode Configuration 3 11 3 6 Setting GFX 400 Card as the Console Optional 3 12 3 6 1 GFX 400 Card as the Only Framebuffer 3 12 3 6 1 1 Ultra 5 and Ultra 10 3 12 3 6 1 2 Sun Blade 1000 1500 2000 Ultra 30 Ultra 60 and Ultra 80 3 13 3 6 1 3 Sun Blade 100 3 13 3 6 2 GFX 400 Card with a Se...

Страница 6: ...ion A 1 A 1 2 Guidelines for Changing the Console Resolution A 2 A 1 3 EDID Auto Detect Feature A 2 A 2 Output Device Method A 3 A 3 Video Mode Method A 3 A 4 Video Timing Method A 5 A 5 Troubleshooting A 7 CARD SPECIFICATIONS B 1 B 1 GFX 420 Card and Specifications B 1 B 2 GFX 440 Card and Specifications B 2 B 3 GFX 450 Card and Specifications B 3 B 4 GFX 400 Series Cabling B 4 B 4 1 GFX 450 B 4 ...

Страница 7: ...ting resolutions of up to 1920x1200 analog and up to 1280x1024 digital DVI The cards can also simultaneously support 8 and 24 bit visuals The features and product differentiation between individual models are summarized in the table below GFX 420 GFX 440 GFX 450 Number of Heads Max 2 4 2 Video Output 2 analog or 2 DVI 4 analog or 4 DVI 1 analog 1 DVI or 2 analog Framebuffer Size 64MB 32MB head 128...

Страница 8: ... font At times the reader will be instructed to enter commands at a prompt In this case a transcript of a sample session will be provided where a prompt will be followed by the commands the reader is to enter The entire transcript will be in a mono spaced font with the prompt in a normal weight and the user s entries in bold The prompt used in a transcript varies depending on the circumstances The...

Страница 9: ...mputer s cover find an available PCI Local Bus slot and remove the bracket and screw Ground yourself by touching the metal part on the case Step 2 Install the GFX 400 card firmly into the PCI Local Bus slot Take care to press it evenly and snugly into the slot Once you are certain that the card is installed properly into the slot secure it with the bracket screw Step 3 Secure the computer s cover ...

Страница 10: ...ctor supports both analog and DVI output Therefore connect the appropriate cable depending on your monitor type The HD 15 supports analog video only Either head can be configured as console see section 3 5 1 Please note that some Sun monitors may require a DB 15 to 13W3 adapter Refer to Appendix B Section B 5 Step 4 Turn ON the monitor before turning ON the computer so that the GFX 400 card can au...

Страница 11: ... provide DDC information refer to Section 3 4 and Appendix A The default resolution for the GFX 400 card is listed in the table below Board Resolution Refresh Bits Pixels Sync GFX 420 Auto Detect 8 separate composite GFX 440 Auto Detect 8 separate composite GFX 450 Auto Detect 8 separate composite If the monitor does not support the DDC2B EDID protocol auto detect and the console resolution is not...

Страница 12: ...GFX 400 Series Installation and Reference Manual 2 4 This page intentionally left blank ...

Страница 13: ...tware is provided on CD ROM or by FTP and is composed of the following packages TSImko 32 bit System Software Device Driver TSImkox 64 bit System Software Device Driver Solaris 7 above only TSImkow OpenWindows System Support Software TSImkomn Manual pages 3 2 Requirements The software currently supports the following Sun PCI based systems Sun Blade 100 Sun Blade 150 Sun Blade 1000 Sun Blade 1500 S...

Страница 14: ...er OpenWindows Version 3 5 or higher has already been installed on the system At least 2MB of disk space is available in usr and One or more GFX 400 cards are presently installed in the desktop server NOTE All device drivers are loadable No kernel changes are required 3 3 Installing GFX 400 Series Driver Software This section describes software installation from a CD ROM 3 3 1 CD ROM Installation ...

Страница 15: ...s booted log in as root 4 Insert the CD ROM labeled GFX 400 Series Driver Software Solaris Edition into the CD ROM drive 5 If cdrom cdrom0 exists type prompt cd cdrom cdrom0 Skip to step 6 Otherwise mount the CD ROM by typing the following prompt mount F hsfs O o ro dev dsk c0t6d0s0 cdrom prompt cd cdrom 6 The CD ROM contains an install_all script To install the software type prompt install_all Th...

Страница 16: ...as instances of GFX 450 That is by design 3 4 Changing Resolution and Bit Depth on GFX 400 Card The default resolution and bit depth is either dictated by EDID information from the connected monitor or by the console resolution that is set as described in Appendix A In the absence of either of the above the default resolution is 1152x900 66Hz and the default bit depth is 8 bit However if you shoul...

Страница 17: ...ng on the GFX 400 card s to be configured please exit out of it before running mkoconfig Failure to do so could result in a corrupted screen for the remainder of the X Window session The GFX 400 device s will be listed in the left column of the configuration screen displayed by mkoconfig See Figure 3 1 A description of the commands is as follows Up Down Arrow selects the desired graphics device to...

Страница 18: ...To enable the dual screen feature GFX 450 only select the sync menu and enter w Please see Section 3 5 for a description of this feature Figure 3 1 GFX 400 Configuration Utility 3 4 2 Non Interactive Configuration Sometimes it is convenient to configure the GFX 400 card non interactively This method is especially useful when configuring many systems identically or when the appropriate configuratio...

Страница 19: ...solution sets the resolution res shows resolutions file machine system specifies whether to modify OWconfig from etc openwin server etc or usr openwin server etc respectively depth 8 24 changes the bit depth to 8 only or 8 24 mode defaults resets device to default parameters doublewidth TRUE FALSE Enable Disable the dual screen output feature Please refer to Section 3 5 24only TRUE FALSE forces al...

Страница 20: ...mples To configure the resolution on the GFX 400 card to 1152x900 66Hz type the following prompt mkoconfig res 1152x900x66 NOTE If no device is specified mkoconfig configures the console assuming that the console is a GFX 400 card To verify the resolution prior to setting it permanently add the word try after the resolution name This option will display a test pattern on the screen until a return ...

Страница 21: ...o displays without the need for a special xinerama mode This unified screen mode is also called the Dual Screen mode This is in contrast to what is available on the GFX 420 and GFX 440 where each head serves as an independent X Window screen and windows cannot be moved between screens unless the X Server is started up with Xinerama enabled For the GFX 420 and GFX 440 each of the heads is driven by...

Страница 22: ...i default head variable is set as described below This behavior can be overridden by the tsi default head variable as in the following nvramrc setting For example to set the default console to Monitor 1 ok nvedit 0 1 value tsi default head 1 ctrl c ok nvstore ok setenv use nvramrc true ok reset all NOTE Head 0 is the DVI connector and head 1 is the DB15 connector If the GFX 450 is not the console ...

Страница 23: ... note that this applies to GFX 450 cards only This card can be configured under OpenWindows X Windows in either a single screen mode or a dual screen mode using the mkoconfig utility Section 3 4 discusses the mkoconfig utility To configure the GFX 450 card to dual screen mode simply specify doublewidth TRUE FALSE on the command line as described in section 3 4 2 prompt usr sbin mkoconfig dev dev f...

Страница 24: ...nal This section describes how to configure the GFX 400 card to be the console device for your system NOTE If the procedure for your system is not described below please contact Tech Source Inc 3 6 1 GFX 400 Card as the Only Framebuffer 3 6 1 1 Ultra 5 and Ultra 10 The GFX 400 card can be configured to be the console device To do so disable the on board card on the Ultra 5 or 10 At the ok prompt t...

Страница 25: ... graphics card in the system it will be probed first and will automatically be made the console However any graphics card or head can be made the console Follow the procedure below to set the console manually 1 At the ok prompt type the following to display a list of the installed graphics devices ok show displays a pci 1f 0 SUNW m64B 13 b pci 1f 0 pci 5 SUNW Expert3D Lite 1 c pci 1f 0 pci 5 pci 1...

Страница 26: ... Framebuffer The GFX 400 card can be made the console device when other secondary framebuffers are present in the system To configure the GFX 400 card as the console when UPA based device or other framebuffers are in the system the output device variable in NVRAM must be changed to the actual path of the desired GFX 400 card This path can best be determined by searching for the string TSI in the t...

Страница 27: ...the console for any reason simply set the output device variable back to its default value of screen as below ok setenv output device screen ok reset all 3 6 2 1 Other PCI Framebuffers To make the GFX 400 card the console device when other PCI framebuffers are present in the system it may be necessary to change the pcia probe list to probe the GFX 400 slot before that of the secondary framebuffer ...

Страница 28: ...t 3 and the secondary framebuffer is located in slot 1 then update the pcia probe list so that slot 3 is probed BEFORE slot 1 A possible configuration may resemble the following ok setenv pcia probe list 3 2 1 4 ok reset all Once the system is reset all console messages will be directed to the GFX 400 card ...

Страница 29: ...se use the mkoconfig utility as described in Section 3 4 4 1 1 GFX 400 Card as the Console If the GFX 400 device is the console type prompt openwin 4 1 2 GFX 400 Card as the Secondary Framebuffer If the PGX card is the console and the GFX 400 device is the second card to start OpenWindows on both cards in multiscreen mode type prompt openwin dev dev fbs m640 dev dev fbs mko0 The order of the devic...

Страница 30: ... dev dev fbs mko2 dev dev fbs mko3 Note The order of the screens can be changed by just rearranging the order in which the devices are specified on the command line 4 2 Common Desktop Environment CDE If you have installed CDE and would like CDE to appear on the GFX 400 display you may need to modify your etc dt config Xservers file If the file etc dt config Xservers does not exist please copy it f...

Страница 31: ...ne arguments to the end of this line For example you may start CDE on multiple displays To do this list each display device following the convention above The following configuration displays CDE on the display named dev fbs mko0 and uses the device named dev fbs m640 the built in graphics device on Sun Ultra 5 10 systems as a secondary framebuffer 0 Local local_uid console root usr openwin bin Xs...

Страница 32: ...GFX 400 Series Installation and Reference Manual 4 4 This page intentionally left blank ...

Страница 33: ...hile providing the 8 bit visual that is required by some legacy applications such as SoftWindows The available visuals are PseudoColor and TrueColor PseudoColor is the default visual 5 3 Cached Pixmaps All GFX 400 Series cards support off screen pixmap caching Cached pixmaps are those that are stored in the off screen memory These off screen pixmaps allow faster transfer rates to and from on scree...

Страница 34: ...er pixmap replaces a smaller pixmap in the off screen memory the smaller pixmap will move to system memory and remain there even after the larger pixmap is destroyed 5 4 OpenGL Support OpenGL support is provided through the Direct Pixel Access DPA Extension To use this function OpenGL v1 1 1 or higher must already be installed on your system NOTE In OpenGL v1 1 1 for Solaris there is a bug in the ...

Страница 35: ... GFX 400 Series Driver Software installed To uninstall the GFX 400 Driver Software enter the following command For Solaris 2 6 and Solaris 2 5 1 type prompt pkgrm TSImkomn TSImkow TSImko For Solaris 7 Solaris 8 and Solaris 9 type prompt pkgrm TSImkomn TSImkow TSImko TSImkox Warning This uninstall procedure may not work with older versions of the TSI software It is important to use the procedure pr...

Страница 36: ...GFX 400 Series Installation and Reference Manual 6 2 This page intentionally left blank ...

Страница 37: ... card s available when contacting Tech Source in order to expedite support Please make a note of this information in the area below DETAILS OF YOUR CARD S P N _________________________________ Model Name ___________________________ Serial Number s ____________________ 7 2 Email Address Our email address is hotline techsource com International customers may use email or our fax line at 407 339 2554...

Страница 38: ...GFX 400 Series Installation and Reference Manual 7 2 7 3 Website Detailed product information and Frequently Asked Questions FAQs are available on our website located at http www techsource com ...

Страница 39: ...FX 450 Auto Detect 8 Separate composite It is possible to change the default resolution on all GFX 400 cards The procedures described in this appendix are EDID Auto Detect feature Output Device Method Video Mode Method Video Timing Method This appendix includes a troubleshooting section describing possible problems and answers associated with changing the console resolution A 1 1 Reason for Changi...

Страница 40: ...ution Digital output on the DVI port is limited to 1280x1024 60 A 1 3 EDID Auto Detect Feature Auto Detect is limited to 1280x1024 60 on the DVI port only If overrides are used to exceed this limit only analog signals will be produced by the DVI port Digital signals will be turned off If you are using a monitor with DDC2B EDID protocol the default resolution will be determined using the Auto Detec...

Страница 41: ...k these values against an internal list of resolutions see section A 3 for valid list and use the corresponding entry as the console resolution For example to use VESA 1024x768x75 as the console resolution type the following at the ok prompt ok setenv output device screen r1024x768x75 ok reset all NOTE The new console resolution will take effect following the reset and will hold the resolution inf...

Страница 42: ...68 60 9 1024x768 70 10 1024x768 75 11 1024x768 77 12 1024x768 85 13 1024x800 85 14 1152x900 60 15 1152x900 66 16 1152x900 70 17 1152x900 75 18 1152x900 76 19 1152x900 85 20 1280x800 76 21 1280x1024 60 22 1280x1024 67 23 1280x1024 67 24 1280x1024 75 25 1280x1024 76 26 1280x1024 85 27 1600x1000 66 28 1600x1000 76 29 1600x1200 60 30 1600x1200 65 31 1600x1200 70 32 1600x1200 75 33 1600x1200 85 34 1600...

Страница 43: ...ethod If all of the previously described methods fail for your configuration it is possible to specify the exact timing numbers for a particular resolution The last method for setting the console resolution also uses nvedit This method is more involved and requires knowledge of all timing parameters for the desired resolution and is only meant for monitors whose resolutions are not available in th...

Страница 44: ... example NOTE The last three commands enable the NVRAM Without these lines the changes you make with nvedit will be ignored The following is a brief description of the 10 parameters used in this method horizontal resolution in pixels horizontal blanking total horizontal front porch horizontal sync width vertical resolution in lines vertical blanking total vertical front porch vertical sync width d...

Страница 45: ...resolution specified A priority scheme is used to determine the boot console resolution The GFX 400 firmware checks the various methods in the order of priority discussed below If it finds the resolution from the current method it uses it otherwise it goes down the priority list to find the resolution information Finally if there is no resolution information it uses the default resolution The reso...

Страница 46: ...GFX 400 Series Installation and Reference Manual A 8 This page intentionally left blank ...

Страница 47: ...erface Analog 50 ohm TMDS DVI Temperature 00 to 550 C operating Rating 400 to 750 C non operating Humidity Rating 20 to 80 operating non condensing 5 to 95 non operating non condensing Power Rating 5V 3 Amps Dimensions 165mm x 114mm 6 5 x 4 5 Dot Clock Max 360MHz analog 135MHz digital Video Sync Separate composite Video Connector LFH 60 15pm D shell VGA or DVI I using splitter cable Boot Support I...

Страница 48: ...eo Interface Analog 50 ohm TMDS DVI Temperature 00 to 550 C operating Rating 400 to 750 C non operating Humidity Rating 20 to 80 operating non condensing 5 to 95 non operating non condensing Power Rating 5V 3 Amps Dimensions 165mm x 114mm 6 5 x 4 5 Dot Clock Max 360MHz analog 135MHz digital Video Sync Separate composite Video Connector LFH 60 x2 15pm D shell VGA or DVI I using splitter cable Boot ...

Страница 49: ...face Analog 50 ohm TMDS DVI Temperature 00 to 550 C operating Rating 400 to 750 C non operating Humidity Rating 20 to 80 operating non condensing 5 to 95 non operating non condensing Power Rating 5V 3 Amps Dimensions 149 8mm x 97mm 5 90 x 3 8 Dot Clock Max 360MHz primary 230MHz secondary 135MHz digital Video Sync Separate composite Video Connector 15pm D shell VGA x1 DVI I x1 Boot Support IEEE 127...

Страница 50: ...s monitors are provided in the sub sections below Attach the GFX 400 Series dual monitor adapters splitter cables to the connectors on the bracket of your GFX 400 Series card Make sure the connectors are firmly in place The other end of each adapter has DVI connectors to plug into each of the two displays Please refer to illustrations in Figures B 1 and B 2 B 4 2 1 Digital Monitors The supplied du...

Страница 51: ...ormation Figure B 1 B 4 2 2 Analog Monitors For analog monitors use the DVI to VGA adapter in conjunction with the dual monitor adapter Analog monitors typically use HD 15 connectors to connect to the graphics card Connect the monitor cable to one of the two connectors of the dual monitor adapter Refer to Figure B 1 for an illustration of this connection ...

Страница 52: ...onitors are numbered consecutively based on which connector each is attached to Refer to Figure B 3 Numbering starts with the primary display the one that first displays information when you restart your computer If another graphic card is installed in your computer display numbering may be different Figure B 3 ...

Страница 53: ...onitor adapter can only be used with DVI based displays DVI to VGA adapters are included for use with analog displays GFX 400 Series adapters that support digital monitors use DVI D connectors these adapters don t use P D or MDR 20 connectors Figure B 4 ...

Страница 54: ...ial Adapter for Some Sun Monitors The GFX 400 Series have a DVI to VGA adapter for use with analog monitors Some Sun monitors and cables require a 13W3 to VGA adapter such as the 1396 adapter shown below This adapter provides composite sync on 13W3 connection ...

Страница 55: ...s to the previous line Ctrl n moves to the next line Ctrl b moves to the previous character Ctrl f moves to the next character Ctrl u deletes to the beginning of the line Ctrl k joins the current and next line Ctrl u Ctrl k deletes the current line Ctrl c exits the NVRAM editor back to the ok prompt The changes will only take effect if they are stored using the nvstore command entered at the ok pr...

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Страница 57: ...NOTES ...

Страница 58: ...NOTES ...

Страница 59: ...NOTES ...

Страница 60: ...Publication 65 0263 01 ...

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