Duct inspection system
visio
bot HD
24-25
guarantee conditions
Año
Year
TEINNOVA reserves the right to make changes to the equipment without prior notice.
TECAI INNOVA S.L.
C/ Las Balsas 16-B, Pol. Ind. Cantabria.
26009 LOGROÑO (La Rioja), España.
1.
“TEINNOVA” guarantees its products for a period of
15 days as regards aesthetic defects or faults which are
noticeable with the naked eye. In terms of all other
manufacturing defects and faults in the products, the guarantee
is of 1 year.
The “Buyer” must notify “TEINNOVA” of the existence of any
defects as soon as they are observed and in any case within
a maximum deadline of 5 days from when they become
apparent. Notification thereof outside of said deadline shall
lead to the non-application of the guarantee.
“TEINNOVA” reserves the right to request that the products
be sent to the factory or the closest official Technical Support
Service for their due inspection and the delivery costs are
payable by the “Buyer”. Said costs shall be reimbursed if the
product is proven to be effectively non-conforming.
“TEINNOVA” will pick up and send the products to the
factory or to the nearest official Technical Assistance Service for
proper inspection. At that time, it will be determined whether
the warranty will apply or it is within the warranty exclusions.
If the guarantee is applicable, the transport, both collection at
the customer’s facilities and return of the product, will be borne
by TEINNOVA. If it is excluded from guarantee (point 2), the
transport, both collection at the customer’s facilities and return
of the product, will be borne by the customer.
“TEINNOVA” reserves the right to overrule the application
of the guarantee when there is no evidence of the product’s
non-conformity and it shall not apply said guarantee until
coverage has been expressly proven.
In the case that the product is covered, “TEINNOVA” can
replace it or determine the necessary repair method.
All repair works that are carried out under the product
guarantee must be carried out in “TEINNOVA” facilities or
in those of the party it designates.
The guarantee covers the materials and labour required
to repair or replace the parts or elements considered as
defective from origin. The maximum guaranteed amount or
value shall be the maximum price of the sale of the product
to the “Buyer”.
Any claims made under the coverage of the guarantee shall
not grant the right to delay and/or withhold payment of the
corresponding invoice and/or any other pending invoices.
2.
Guarantee Exclusions: the following are excluded from
the guarantee: actions, alterations or manipulations of
the product that are carried out without the prior express
authorisation of the “Seller”; indirect and/or consequential
damage; damage caused by negligence, by improper use
or by usage that does not conform to the instructions and
intentional damage; faults due to adaptations made to the
products or the use of parts that were not previously and
expressly certified or authorised by the Seller; costs for
detection of the fault; costs for collection or replacement (the
latter two are unless the non-conformity is proven and within
the limits established in section 1).
