troubleshooting
System is turned “on”
but there is no sound
System has power but
no sound
Voice is distorted and/
or signal drop-out
occurs
•
Verify AC power; the Blue LED lights when turned “on”
•
Check if system has
been unplugged
•
Check circuit breaker
•
Call maintenance for
assistance
•
Turn “on” microphone/ transmitter
•
Ensure the power light is on (colors indicate charge level)
RED: Low battery
BLUE: full battery
Note: blinking blue means it has been muted. Press once
to unmute.
•
Check for IR transmission, Signal presence (green LED on
Ch A or Ch B depending on the microphone used)
•
Check the green LED on the ceiling sensor
•
If sensor LED is not lit:
- Sensor has been disconnected, or
- Power output to sensor has failed (Sensor or
amplifier may need to be replaced)
•
Verify that the diodes on transmitter or sensor are not
being covered
•
Verify there is no obstruction between transmitter and
sensor
•
Ensure there is no direct sunlight on sensor
Problem
Solution
contact
If your problem persists
and this guide has not
resolved the issue, contact
our customer service
department for additional
assistance.
(760) 631-7800
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