TROUBLESHOOTING
If you are experiencing any issues with your device please refer to the below table for a solution.
ISSUE
POSSIBLE CAUSE/SOLUTION
No power/function
Check if the power is switched on or off at the wall.
Check whether the power adaptor is
properly connected to the power outlet.
No sound
Check whether cables are properly installed. If they
are, please try an alternative cable to connect to your
TV if possible.
Check unit is out of standby mode.
No sound from Bluetooth connection
Forget the soundbar from your device and reconnect.
Function disturbance
Switch off and unplug the unit. Leave it for 2 minutes
and switch it on again. If a particular mode is causing
problems, please try an alternative connection to
your TV such as Optical or Bluetooth.
Remote control does not work properly
Check whether the battery has run out or not.
Replace with a new one if necessary.
Check whether there is an obstacle in
front of the remote sensor.
Power Supply (Soundbar)
DC 18V / 1.3A
Power Supply (Wireless Subwoofer)
DC 18V / 1.3A
RMS Power
52W (Soundbar 2 x 13W + Subwoofer 26W)
Speaker Output Power
90W (So Subwoofer)
Speaker Size & Number (Soundbar)
2.0” Full range speaker x 4
Speaker Size (Subwoofer)
5”
Bluetooth Version
5.0
Bluetooth Distance
10M
Frequency Response
70HZ - 18KHZ
Working environment
-10~ +55C
Audio Input
AUX In / Line-in / USB / Bluetooth
Soundbar Dimensions
95 x 5.5 x 6.5cm
Wireless Subwoofer Dimensions
13.5 x 25 x 35cm
Net Weight (So Subwoofer)
4.45kg
PRODUCT SPECIFICATIONS
