TERMS AND CONDITIONS
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure.
1. TEAC warrants that this product is free from defects in material and workmanship under
normal domestic use with reasonable care and skill. Maintenance and cleaning (i.e. laser head) is
not covered by this warranty. The TEAC warranty only applies to TEAC products purchased NEW
from a TEAC Authorised Retailer in Australia. This warranty only applies to the original purchaser
and cannot be transferred.
2. The benefits to the consumer given by this Warranty are in addition to other rights and
remedies of the consumer under a law in relation to goods or services to which the warranty
relates, being the Australian Consumer Law.
3. Refund or replacement via your TEAC Authorised Retailer is available for a period of 14 days
after purchase for goods that have been inspected and determined to have a major failure.
Refund and exchange is not applicable for change of mind.
4. Subject to the terms herein, this warranty effectively covers TEAC products under the 12
Month Replacement Warranty Scheme, 12 months from the date of original purchase.
5. The warranty is void and warranty claims may be refused, subject to the Australian Consumer
Law, if:
a) The product was not transported, installed, operated or maintained according to manufacturer
instruction, or
b) The product was abused, damaged, tampered, altered or repaired by any unauthorised
persons,
or
c) Product failure is due to accidents during use, installation or transit, power surges, use of
defective or incompatible external devices, exposure to abnormal conditions such as excessive
temperatures or humidity, or entry of liquids, objects or creatures into the product, cockroach
infestations, or
d) The customer is unable to provide proof of purchase of the product for verification, or
e) The serial number of the product is missing or has been tampered with.
6. No one is authorised to assume any liability on behalf of TEAC or impose any obligation on it,
in connection with the sale of any equipment other than as stated in this warranty and outlined
above.
7. TEAC and/or its Authorised Service Centres reserve the right to inspect and verify whether the
product is exhibiting a major failure as claimed by customers/retailers.
