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FAQ

For the latest answers to Frequently Asked Questions, visit the TCL TV support website
(http://www.tclusa.com/support/) and the Support section of the Roku website (

www.roku.com

Содержание Roku UP120

Страница 1: ...e Models 43UP120 50UP120 55UP120 Version 7 0 English Illustrations in this guide are provided for reference only and may differ from actual product appearance Product design and specification may be c...

Страница 2: ...written consent of the TCL and Roku Inc is a violation of TCL and Roku Inc s rights under the aforementioned laws No part of this publication may be stored reproduced transmitted or distributed in who...

Страница 3: ...ote control 11 Getting around 11 Guided Setup 15 Starting Guided Setup 15 Setting up your TV 16 Connected Home screen 23 Non connected Home screen 24 Benefits of connecting 25 Connecting brings out yo...

Страница 4: ...nd people 45 Searching for something to watch 46 How do I search 46 I found a show now what 47 Following on Roku 47 Recent Searches 47 Using the Roku Channel Store 49 Customizing your TV 51 Rearrange...

Страница 5: ...70 Resetting the TV 70 Changing your Roku Channel Store PIN preference 72 Getting system updates 72 Other devices 75 Screen Mirroring your phone or tablet 75 Getting and using the Roku mobile app 75 U...

Страница 6: ...al Electrical Code Section 54 of the Canadian Electrical Code Part 1 which provides guidelines for proper grounding and in particular specifies that the cable ground should be connected to the groundi...

Страница 7: ...two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the...

Страница 8: ...TVs Welcome to TV like you ve most likely never seen before a home screen that you can personalize with your favorite devices and streaming channels Choose from hundreds of thousands of streaming movi...

Страница 9: ...can always see the best priced option A paid subscription or other payments may be required for some channels 5 Send your personal media to the big screen Send personal photos videos and music from y...

Страница 10: ...cted smartphone tablet or computer to authenticate access to your account Your TV must already be linked to your Roku account and activated Also you must use your Roku TV remote control because the Re...

Страница 11: ...the TV Position the TV so air can circulate freely on all sides Do not stack objects on the TV If you place the TV on a stand make sure you allow adequate ventilation If you connect an audio receiver...

Страница 12: ...to the wall do not attach the TV base stand or TV stand column To mount your TV to the wall purchase the one of the following VESA wall mounts 43 model VESA 100 x 200 M6 x 12mm screws 50 model VESA 20...

Страница 13: ...use the stands or mount your TV to a wall using a wall mount sold separately If you want to mount your TV to the wall don t attach the stand legs A Place the TV face down on a soft cushioned surface...

Страница 14: ...ox or a cable or satellite box that has only an antenna output connect a 75 ohm coaxial cable not provided from the device to the ANT CABLE input on the TV Tip If you are using an antenna with a 300 o...

Страница 15: ...as High Speed Category 2 HDMI cables Tip You might need to configure the component to send its signal through its HDMI connector The connector labeled HDMI IN ARC has the additional ability to use the...

Страница 16: ...al multichannel sound from your TV if you connect a digital amplifier or sound bar not provided in either of two ways Digital optical audio out S PDIF Connect a TOSLINK optical cable not provided from...

Страница 17: ...ess LAN adapter The TV does not support the use of a USB network adapter Note We recommend that your wireless connection support the IEEE 802 11n specification for the best experience AC power Plug yo...

Страница 18: ...lready done a bit of navigating with the remote control when you completed the Guided Setup and when you set up Antenna TV This section explains how to use the remote control for everyday TV use POWER...

Страница 19: ...t if possible if a hint appears When watching TV displays your channel list When playing most streaming videos skips backward in the video RIGHT Moves the highlight to the right if possible if a hint...

Страница 20: ...When using a virtual keyboard jumps to the character at the top of the current column PLAY PAUSE When playing streaming content alternately pauses and plays the content FAST FORWARD When playing strea...

Страница 21: ...or a few seconds afterward If Closed captioning is set to When Mute captions are displayed while the TV is muted FEATURED CHANNEL SHORTCUT Dedicated buttons show the logo of a featured streaming conte...

Страница 22: ...you turn on your TV If you need to run Guided Setup again you ll have to perform a factory reset as explained in Factory reset everything on page 71 Starting Guided Setup To start the Guided Setup pr...

Страница 23: ...l to go to the next screen 2 Press OK to select Set up for home use Home mode is the right choice for enjoying your TV at home It provides energy saving options as well as access to all features of th...

Страница 24: ...page 25 Note If you decide not to connect Guided Setup skips ahead to setting up the devices that you ve connected to your TV See Non connected TCL Roku TV Home screen on page 24 to get started using...

Страница 25: ...nitially listed If you don t see your wireless network name in the list this option displays the complete list If you still don t see your network name you might have your router configured to provide...

Страница 26: ...y time information about the program you are currently watching If the TV is unable to automatically determine the local time zone it prompts you to choose your time zone from a list Use the UP and DO...

Страница 27: ...aming channels After you confirm your selections the TV gets an acknowledgement and then adds your preexisting and newly selected streaming channels to your Roku TV This process is automatic and takes...

Страница 28: ...same streaming channels subject to compatibility with the device After it adds your selected streaming channels the TV helps you set up the devices that you re connecting to it such as a cable box Bl...

Страница 29: ...p Note Some Roku TVs depending on where you live and other factors show you an introductory video filled with some great hints and tips If you re not interested in viewing this video press on the remo...

Страница 30: ...u can do a lot to personalize your Home screen and make it just right for you and your family Add streaming channels by using the Streaming Channels menu option to browse the Roku Channel Store Remove...

Страница 31: ...et Personalize your Home screen You can do a lot to personalize your Home screen and make it just right for you and your family Remove a tile by highlighting it and pressing Then highlight Remove inpu...

Страница 32: ...s hundreds of streaming channels to fuel your passions including fitness cooking religion outdoors International programming and much more Enjoy FREE trials of popular channels Your TCL Roku TV comes...

Страница 33: ...s such as Netflix or Spotify charge a monthly subscription fee and others are free if you subscribe to a companion service through your cable or satellite provider For example HBO subscribers with par...

Страница 34: ...anel to the right of the Home screen offering a Connect Now option Simply highlight and select the Connect Now option to get started Use the Connect and activate now option in the Settings menu From t...

Страница 35: ...t need the TV tuner you can bypass setting it up and instead remove it from the Home screen as explained in Remove unwanted tiles on page 53 When you set up Antenna TV the TV scans the signals on its...

Страница 36: ...e Home screen select the Antenna TV tile 3 Read the simple on screen instructions and select Start finding channels 4 If prompted select your time zone You ll only need to do this if the TV can t figu...

Страница 37: ...your TV unscrambled NTSC ATSC and QAM channels if you re the kind of person who is interested in the details In many cases your cable provider probably requires you to use their set top box and conne...

Страница 38: ...na and on your location relative to the antennas of broadcasters in your area Now you re ready to watch broadcast TV While you re watching try the following Press the UP and DOWN arrows to change chan...

Страница 39: ...s communicating that TV is on Screensaver screen is active Off Screen is communicating that TV is on Off no power Off TV is not connected to power Off standby On TV is connected to power and is ready...

Страница 40: ...ately After the TV goes into the lower power standby mode it takes a bit longer to start up Watching broadcast TV channels To watch broadcast TV select the Antenna TV tile in the Home screen Your TV r...

Страница 41: ...t the bottom of the screen with as much information as is available in the program data stream as shown in the following example Program information banner Program information subject to availability...

Страница 42: ...atically added to the Home screen if it isn t already present Adjusting audio video settings While watching video content on any input press to display the Options menu Press the UP and DOWN arrows to...

Страница 43: ...ts DRM protected content is not supported Using your TV in a hotel or dorm room Hotels school dorms conference facilities and similar locations with public wireless Internet access often require you t...

Страница 44: ...efault but if you have disabled it the TV cannot complete the connection Note Device connect is not present if the TV is in non connected mode 2 If you selected the correct network highlight I am at a...

Страница 45: ...blet or computer When you attempt to open any web page the restricted connection will prompt you for whatever information it needs In most cases you must agree to terms and conditions provide identify...

Страница 46: ...ightness If the lighting level in your TV room changes use this setting to help provide a better viewing experience set to darker for a darker room and brighter for a brighter room Choose among Normal...

Страница 47: ...of the screen Even though the other settings are hidden you can move the highlight up or down to adjust the other settings Options menu settings TV brightness Affects the overall brightness of the pic...

Страница 48: ...n use on the Roku App or the Jump Back button on a universal remote For more information see Other devices on page 75 Additional captioning options are provided in the Captions screen in Settings Capt...

Страница 49: ...trast Sharpness and other values to produce a very vibrant picture Setting Picture mode to Movie changes these same settings to produce a picture suitable for enjoying movies in a darkened room If you...

Страница 50: ...dismiss the menu immediately Changing privacy settings By default when connected to the Internet and activated with your Roku account the TV uses an advertising identifier to track your usage behavio...

Страница 51: ...limit ad tracking 1 From the Home screen menu navigate to Settings System Privacy 2 Highlight Limit ad tracking Press to view more information about this option When you finish reading the informatio...

Страница 52: ...ng soon you can follow any movie TV show or actor To do this use the Search feature to find the movie TV show or name that you want to follow and then select Follow this movie TV show person on Roku F...

Страница 53: ...e time You can check which streaming channels are included in Roku Search by going to the Search screen clearing all previous searches to reveal the search instructions and then watching the channel t...

Страница 54: ...n your search Continue highlighting results and pressing the RIGHT arrow until you find a single viewable content item An HD logo means that the content is available in high definition The checked cir...

Страница 55: ...Page 48 Using the recent search selections list makes it easy to quickly get to a previously found item for example to find another movie with the same actor or another TV show in the same series...

Страница 56: ...channel you are adding is free you can select Go to channel to start watching it immediately If there is a one time or recurring fee associated with using the streaming channel you must agree to the...

Страница 57: ...Page 50 Note If you don t remember your PIN or if want to change whether you need to use a PIN to make purchases on your Roku account see Changing your Roku Channel Store PIN preference on page 72...

Страница 58: ...ou mostly watch one streaming channel you might want its tile to be the first one on your Home screen Rearranging tiles is easy 1 From the Home screen highlight one of the tiles you want to move 2 Pre...

Страница 59: ...ing the highlighted channel s picture and sound Highlight each channel you want to hide and then press OK to hide the channel Tip If you need to see or hear the highlighted channel wait a couple of se...

Страница 60: ...TV tile also deletes the broadcast TV channel list You ll have to set up the TV tuner again next time you want to view broadcast TV Instructions for setting up the TV tuner can be found in Setting up...

Страница 61: ...command You can change the volume of sound effects or turn them off To adjust the sound effects volume in the Home screen menu navigate to Settings Audio Menu volume Navigate to the right and then ch...

Страница 62: ...you can unblock it by entering a parental control PIN that only you know Note The parental control feature can be used to hide the Movie Store TV Store and News options that are available on the Home...

Страница 63: ...u ve hidden them you must return to this screen and remove the check mark from the corresponding Hide command Blocking Broadcast TV shows For broadcast TV parental controls use information embedded in...

Страница 64: ...you can block just coarse language in shows with a TV PG rating If you do then the TV also blocks shows with coarse language in the higher ratings TV 14 and TV MA Subsequently unblocking coarse langua...

Страница 65: ...manufactured It does this by detecting a new Rating Region Table in a program and then downloading the new table and displaying its rating in the Parental controls When the TV downloads a new Rating R...

Страница 66: ...rench ratings Canadian French language programs that are broadcast in Canada are rated by the R gie du cin ma du Qu bec TV broadcast signals carry rating data that enables parental controls to block s...

Страница 67: ...ms that have no rating assigned to them for example a broadcast of a local town council meeting Programs that do not have an assigned rating display Rating NA for not applicable meaning a rating is no...

Страница 68: ...reen menu navigate to Settings Parental controls and then enter your parental control PIN 2 In the Parental controls screen highlight Change PIN 3 Move the highlight into the adjacent keypad and then...

Страница 69: ...Page 62 3 Follow the instructions on the screen to confirm that you want to erase all parental control settings Tip Resetting parental controls also erases your parental control PIN...

Страница 70: ...r Wired and then press OK to start the update process The TV uses your current network information to reconfirm the wireless or wired network connection the local network connection and the Internet c...

Страница 71: ...eflects the Closed captioning settings in the Options menu for certain TV inputs as explained in Options menu settings on page 40 Note that once enabled the captions mode remains set for all applicabl...

Страница 72: ...on window shows through the window A value of 100 blocks all of the content behind the window As you move the highlight to each setting you can see a sample of the result in an adjacent panel Changing...

Страница 73: ...appear during this process are identical to those described in How do I set up the TV tuner on page 28 Setting the HDMI mode You can independently configure each HDMI input to match the capabilities...

Страница 74: ...turned off when you use the headphone jack Changing the audio mode The TV has two audio modes accessed by navigating in the Home screen menu to Settings Audio Audio mode Stereo Use this setting for in...

Страница 75: ...n result in no sound when the content you are viewing does not contain the audio stream type you selected Controlling other devices through CEC Consumer Electronics Control CEC enables your TV and oth...

Страница 76: ...nables System audio control After enabling HDMI ARC you can disable System audio control if you prefer Enabling system audio control System audio control enables the TV remote control to change the vo...

Страница 77: ...the feature Restarting the TV You can restart the TV when necessary Restarting has the same effect as unplugging the TV power and then plugging it in again To restart the TV navigate to Settings Syst...

Страница 78: ...pad to enter the code displayed on the screen and then select OK to proceed When the factory reset operation completes the TV restarts and displays the first Guided Setup screen What if I can t access...

Страница 79: ...rom the Channel Store Require a PIN to make purchases Do not require a PIN to make purchases 5 If you choose either of the first two options enter your PIN twice in the appropriate boxes 6 Click Save...

Страница 80: ...the behavior of your TV after a system update Getting updates on a non connected TV If your TV is not connected to the Internet you can still get system updates by using a USB flash drive and a compu...

Страница 81: ...ck to your TV 8 Using the TV remote control select Next to move to the next screen and then use the on screen keyboard to enter the 6 digit code When finished select OK The system update begins Do not...

Страница 82: ...on is not available on non connected TVs Getting and using the Roku mobile app Roku makes the Roku mobile app free for compatible iOS Android and Microsoft Windows 8 8 1 devices With the Roku mobile a...

Страница 83: ...Page 76 FAQ For the latest answers to Frequently Asked Questions visit the TCL TV support website http www tclusa com support and the Support section of the Roku website www roku com...

Страница 84: ...televisions and other electronics We encourage customers to recycle end of life electronic devices using one of the many convenient methods available today In many states TCL has programs in place to...

Страница 85: ...m an Authorized Dealer of TCL brand products in the United States and packaged with this warranty statement New LCD LED Televisions Non Commercial Use For how long after your purchase One 1 year from...

Страница 86: ...nty period must be presented to obtain warranty service In the event that a unit is to be replaced a picture of the back of the unit showing the model and serial number and picture of the issue itself...

Страница 87: ...ANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY AND WARRANTY PERIOD SET FORTH ABOVE THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE PLEASE VISIT...

Страница 88: ...all Company or Roku be liable whether in contract or tort for any direct indirect incidental special or consequential damages attorney fees expenses or any other damages arising out of or in connectio...

Страница 89: ...adapt translate or create derivative works of the Software except only to the extent any of the foregoing restriction is prohibited by applicable law or as may be permitted by the license terms govern...

Страница 90: ...cedures set forth below to resolve any and all claims between you and Roku arising out of or relating to any aspect of this EULA whether based in contract tort statute fraud misrepresentation or any o...

Страница 91: ...oing so that will not mean that Roku has waived its rights against you or that you do not have to comply with those obligations If Roku does waive a default by you Roku will only do so in writing but...

Страница 92: ...us les amendements c modifier adapter traduire ou cr er des uvres d riv es du Logiciel sauf dans la mesure o toute restriction qui pr c de est interdite par la loi applicable ou jug e acceptable par l...

Страница 93: ...consommateur ou un r sident d un pays appartenant au territoire conomique europ en dans lequel la vente du T l viseur est express ment autoris e par son fabricant le pr sent CLUF ne s applique pas vot...

Страница 94: ...tte entente d arbitrage 7 Nonobstant toute disposition contraire de cette Entente vous reconnaissez que si Roku veut supprimer ou modifier substantiellement l entente d arbitrage ci devant ladite supp...

Страница 95: ...intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless otherwise authorized by M...

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