How do I turn the Text-to-Speech (TTS) audio guide on or o ?
•
Press “*” key on the remote controller four times to turn the audio guide on or o .
Select “Settings” at home screen
Select “Accessibility”
Select “Audio Guide” and turn it on or o
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Troubleshooting
4K Picture Quality
Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.
•
4K picture quality is largely dependent on the
source. Make sure your source content is 4K.
•
To stream 4K, we recommend a broadband
speed of 25Mbps for optimum viewing.
•
For Cable, Satellite, Gaming Consoles, and
Blu-Ray players, we recommend using
“High-Speed HDMI cables.”
Cannot connect to wireless network (Wi-Fi)
•
Select the correct wireless network name and
verify the password entered (case sensitive).
•
Relocate the router from objects that interfere
with performance (cordless phones, baby
monitors, etc. ).
•
Reboot the router by disconnecting the power
for more than 2 minutes and reconnect.
My picture is too small
(black bars on the side)
•
Play your movie/video and press the (*)
asterisk button.
•
Select
Picture Size
, select the picture size of
your preference.
Problems connecting my cable/satellite
box or antenna through a coax cable
•
Make sure the cable connections to the TV and
your device are securely fastened.
•
Select
cable/satellite box
or
antenna TV
input.
•
Select “
start finding channels
” and follow the
on-screen instructions to perform a full
channel scan.
•
For best performance, use the HDMI connection.
If not available, then:
What is the remote code for programming
my Universal or Cable/Satellite box
remote control
•
Please visit www.tclusa.com/remotecodes
How to install the Remote Control
Mobile App
•
Download the Roku app to your phone or tablet
through Google Play or iTunes.
•
Simply search for “Roku App” and choose the
Roku app by Roku Inc.
•
Follow the onscreen prompts and you’re on
your way!
The free Roku app allows you to use your mobile
device as a full functioning remote control with
voice search & keypad.
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