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Chapter 3
Other Information
Frequently Asked Questions (FAQs)
What’s the quickest way to view High Definition (HD) video?
Connect an off-air antenna to the ANT/CABLE/SAT IN to view free local digital channels. You may need to
purchase an antenna.
Visit www.antennaweb.org for assistance in deciding what type of antenna to use to receive the local digital
channels available to you. By entering your location, this mapping program tells you which local analog and
digital stations are available using a certain antenna.
Are there other ways to view High Definition (HD) video?
Besides using an off-air antenna as mentioned above, you can also use a set-top box to receive
digital video. Contact your cable company or satellite provider to purchase digital programming
and have them connect the box to ensure you are viewing channels the best way.
How do I tell an analog channel from a digital channel?
Press the INFO button to display the Channel Banner. Look at the the screen. The dot (•) is displayed for a
digital channel. If there is no dot, it is an analog channel.
Why are there bars on my screen and can I get rid of them?
Most digital video is sent in a 16/9 format which fills your screen, but is sometimes sent in 4/3 which does not
fill your screen. It depends on how the station or device connected to your TV is formatting the video. If there
are bars on the screen, press the ZOOM -/+ button to try a different format that may eliminate the bars. Some
bars can’t be removed because of the way the format is sent by the broadcaster. The format changes as you
press the ZOOM -/+ button and the format type is displayed at the bottom of the screen.
Why does channel search find a lot of channels, but when I try to tune to them, there’s nothing
there?
Some channels enabled by the cable company don’t carry programming, such as video ondemand. When
channels are unavailable, your TV screen is blank or appears like snow. You probably want to remove these
channels from your Channel List. Remove these in the Channel Skip Menu.
Why does the first channel search take a long time?
If you have both analog and digital channels, the TV is looking for all available channels in the Channel List. If
you do have digital channels, the TV is also searching for scrambled channels, non-scrambled channels, and
each sub-channel of that digital channel.
Why is my picture quality poor?
Use the HDMI connections on your TV to display the best picture quality. However, even using the HDMI,
your content and content source will dictate the picture quality you see. For example, source content that is
1080p will show better than 720p or 480p.