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ERROR SIGNALS ON THE DISPLAY

In case of error, the display on the indoor unit shown the following error codes:

Error
Code

Light flash code

Failure type

Run & Timer

– both blinking

Indoor and outdoor communication
failure

Run & Timer

– both blinking

Outdoor communication failure

Run

– 1 flash every 8 seconds

Indoor room temperature sensor

Run

– 2 flashes every 8 seconds

Indoor coil temperature sensor

Run

– 3 flashes every 8 seconds

Outdoor coil temperature sensor

Run

– 4 flashes every 8 seconds

System abnormity

Run

– 5 flashes every 8 seconds

Model configuration wrong

Run

– 6 flashes every 8 seconds

Indoor fan motor fault

Run

– 7 flashes every 8 seconds

Outdoor temperature sensor

Run

– 8 flashes every 8 seconds

Exhaust temp. sensor

Run

– 9 flashes every 8 seconds

IPM drive and module fault

Run

– 10 flashes every 8 seconds

Outdoor fan motor fault (DC motor)

Run

– 11 flashes every 8 seconds

Current sensor fault

Run

– 12 flashes every 8 seconds

EEPROM fault

Run

– 13 flashes every 8 seconds

Temp. switch fault ( on top of the
compressor)

Run

– 14 flashes every 8 seconds

Voltage sensor fault

Protection Display Code List

Run and Timer

– 1 flash every 8

seconds

Overvoltage /lower voltage protection

Run and Timer

– 2 flashes every 8

seconds

Overcurrent protection

Run and Timer

– 4 flashes every 8

seconds

Exhaust over temperature protection

Run and Timer

– 5 flashes every 8

seconds

Too cool protection in cooling mode

Run and Timer

– 6 flashes every 8

seconds

Overheat protection in cooling mode

Run and Timer

– 7 flashes every 8

seconds

Overheat protection in heating mode

Run and Timer

– 8 flashes every 8

seconds

Outdoor over temperature
/ lower temperature protection

Run and Timer

– 9 flashes every 8

seconds

Drive protection (software control )

Run and Timer

– 10 flashes every 8

seconds

Module protection (hardware control)

Содержание iQool9B

Страница 1: ... iQool18 iQool18B 18 000 BTU iQool24 iQool24B 24 000 BTU SMART WIFI CONTROLLED WALL MOUNTED INVERTER SPLIT AIR CONDITIONER WITH HEAT PUMP Thank you for choosing a TCL Air Conditioner Please read this user manual before using this innovative Air Conditioner and keep it safe for future reference ...

Страница 2: ...NECTING USING CF MODE QUICK CONNECTION 16 CONNECTING USING AP MODE ALTERNATIVE METHOD 17 USING THE TIMER FUNCTION 20 MORE SETTINGS 21 MAINTENANCE 22 END OF SEASON 23 START OF SEASON 23 REPLACING THE BATTERIES 23 INSTALLATION GUIDE 24 TOOLS RECOMMENDED FOR INSTALLATION 27 INFORMATION REGARDING THE INSTALLATION OF THE INDOOR UNIT 29 INSTALLATION OF THE OUTDOOR UNIT 30 CONDENSATE DRAINAGE OF THE OUTD...

Страница 3: ...ditioner contains R32 which is a safe efficient refrigerant which has a lower environmental burden than traditional refrigerants The refrigerant used in this air conditioner is an environmentally friendly hydrocarbon R32 which has a very low Global Warming Potential compared to traditional refrigerants R32 is classed as slightly flammable and as such naked flames and sources of ignition should be ...

Страница 4: ... any variance between the manual and the product received the information provided on the product should be followed ENERGY SAVING AND UNIT SAFETY PROTECTION TIPS Do not cover or restrict the airflow from the outlet or inlet grills For maximum performance the minimum distance from a wall or objects should be 50cm Keep the filters clean Under normal conditions filters should only need cleaning once...

Страница 5: ...blowing the cooled air back into the room The heat is moved to the compressor along with the gas A fan 8 draws air over the condenser and blows the warm air away 1 Evaporator 2 Filter 3 Evaporator Fan 4 Gas Line 5 Liquid line 6 Compressor 7 Condenser 8 Condenser Fan HEAT PUMP MODE The system operates in reverse the condenser works as an evaporator the evaporator as a condenser warm air is blown in...

Страница 6: ...lay 5 Signal receiver 6 Terminal block cover 7 Ionizer generator not applicable on all models 8 Deflectors 9 Emergency button 10 Indoor unit rating label 11 Airflow direction louver No Description 12 Air outlet grille 13 Outdoor unit rating label 14 Terminal block cover 15 Gas valve 16 Liquid valve ...

Страница 7: ... 5 Timer Press to set the timer 6 Sleep Press to activate the SLEEP function 7 Eco In cooling mode press to increase the set temperature by 2oC In heating mode press to decrease the set temperature by 2oC 8 Mode Press to select the desired operating mode 9 Turbo Press to activate turbo mode This will make the unit work its hardest to quickly cool or heat the room for a period of 15 minutes The fan...

Страница 8: ...rence between the set temperature and the room temperature SETTING UP THE REMOTE When batteries are first inserted into the remote or following changing the batteries the remote must be set up for COOLING AND HEATING or COOLING ONLY When the batteries are inserted the cool and heat symbols will alternate on the screen of the remote For HEATING AND COOLING press any button while the heat symbol is ...

Страница 9: ...ve best performance The operation logic is as below Ambient Temperature Operation Mode Auto Temperature 20 C Heating 23 C 20 C 26 C Dry 18 C 26 C Cool 23 C 3 Use the FAN button to set the fan speed TIMER OFF FUNCTION WHILE THE AIR CONDITIONER IS ON 1 Press the MODE button until the symbol appears for the operation you want 2 Set the desired temperature 3 Use the FAN button to set the fan speed 4 P...

Страница 10: ...r 15 minutes before returning to their previously set levels SWING 1 Press the SWING buttons to control the fan direction 2 The controls the horizontal air movement up down 3 The button is not activated on this model and the horizontal direction of the airflow can be adjusted manually ECO 1 Press the ECO button to turn on the energy saving mode 2 In cooling mode the desired temperature will increa...

Страница 11: ...oling or heating capacity depends greatly on the location and or use of the room where the air conditioner is installed Strong sunlight and the presence of people lights or equipment creates an additional heat load Normal living spaces require about 350 Btu per square metre of floor surface In strong sunlight or if other sources of heat are present this may be as much as 1200 Btu per sqm Tip On wa...

Страница 12: ...air conditioner requires a good signal during the setup process Your air conditioner is designed to be connected to a 2 4ghz network and the connection is set up using the TCL SMART LIFE app We would advise on using the QR codes below to ensure the correct app is downloaded Android IOS The unit can also be controlled using the Smart Life app by TUYA which is also available in the app stores We wou...

Страница 13: ...will need to be registered Click on the Register button to enter the registration screen The account can be created by using either the default option of an email address or alternatively by SMS message using the Register with mobile number option EMAIL REGISTRATION Enter your email address and Press next In the password box create a new password for your account before pressing confirm This shoul...

Страница 14: ...your new password in the box below Please note the password should be at least 6 characters and include letters and numbers Then press the confirm button to log in FORGOTTEN PASSWORD Should the password for your account be forgotten it is possible to use the Forgot Password option which will allow you to enter the email address or telephone number used to register the account and a verification co...

Страница 15: ...connection mode during setup CHANGING BETWEEN CONNECTION TYPES To change the unit between the two connection types quickly press the display button on the remote 6 times and wait approx 10 seconds until the new connection mode is displayed on the panel of the air conditioner ADDING A DEVICE 1 Press the Add device button which will bring up a screen to choose the device type 2 Select Split Air Cond...

Страница 16: ... your Wifi router from the drop down list and enter the password Please note the password is case sensitive before pressing next The app will automatically upload the connection information to the air conditioner once the connection is completed a message will be displayed to confirm On this page there is the option to rename the air conditioner to something more relevant If the connection fails p...

Страница 17: ...displayed 2 Press on the AP Mode button in the top right of the screen to change the app to AP mode connection 3 Select your Wifi router from the drop down list and enter the password Please note the password is case sensitive before pressing next 4 Connect your phone to the wifi network by leaving the app and connecting to the Wifi network created by the air conditioner Smartlife XXX 5 Reopen the...

Страница 18: ...ditioner once the connection is completed a message will be displayed to confirm On this page there is the option to rename the air conditioner to something more relevant If the connection fails please retry the connection failing this try connecting using the CF mode connection ...

Страница 19: ...he desired temperature The tabs on the bottom of the screen should be used to change other settings Mode Allows the operating mode to be changed between Feel Heat Dry Cool and Fan Speed Allows the fan speed to be changed between Auto Low Medium and High Function Allows the Sleep Turbo and Eco functions to be activated See main manual for description of the operation and for vertical and horizontal...

Страница 20: ...he bottom of the screen If there is a timer already programmed that you would like to amend press and hold the timer which requires amendment OFF TIMER 1 Select Timer Off 2 Set the time the air conditioner should turn off 3 Select which days the timer should operate 4 Press Save in the top right corner ON TIMER 1 Select Timer On 2 Set the time the air conditioner should turn on 3 Select which days...

Страница 21: ...n the main screen the three dots in the top right hand corner give you access to the settings options for the app This a number of extra options for modifying the name of the air conditioner and removing a device from the app ...

Страница 22: ...ery dirty it may be washed in lukewarm water with a very small amount of neutral detergent Rinse well and allow to dry completely not in direct sunlight or near a source of heat 3 Keep the front panel open and reinstall the filter s Press the panel shut a click indicates it is closed properly 4 Restore the power from the consumer unit and turn the air conditioner on INDOOR UNIT While the unit is d...

Страница 23: ...alled within the indoor unit and is clean Check that the condensation outlet drains properly and there is no dirt or organic blockage otherwise leakage may occur Install 2 AAA batteries in the remote control Turn the appliance on set the time and desired setting REPLACING THE BATTERIES Remove the cover from the rear of the remote control Replace the AAA batteries ensuring the correct polarity Rein...

Страница 24: ... local national legislation ordinances and standards Check the mains voltage and frequency This unit is only suitable for an earthed electrical supply connection voltage 230 V 50 Hz The information specifications and parameter are subject to change due to technical modifications or improvement without any prior notice The accurate specifications are presented on the nameplate label Please read thi...

Страница 25: ...outside of direct sunlight or strong winds which is not on a flood line and where noise and airflow does not cause interference or inconvenience Select a location where there are no obstructions to the inlet and outlet vents The location should be able to withstand the full weight and vibration of the outdoor unit and permit safe installation Make sure that the outdoor unit is installed in complia...

Страница 26: ...26 RECOMMENDED INSTALLATION SPACING DIAGRAM ...

Страница 27: ...rit Level Number 14 7mm Masonry Drill Pencil and Chalk 1 5 inch number 10 screws Small Stepladder 7mm Wall Plugs Protective Glasses and Mask Pipe and Cable Detector 4 inch Plastic Ties 2 Inch Pipe Clips Circuit Breaker Garden Gloves For Handling Outdoor Unit Dust Sheets Foam Filler Silicone Sealant and gun ...

Страница 28: ...e rest of the holes and insert the wall plugs 8 Fix the backplate to the wall 9 Mark the hole centre and make sure the cutter will clear the backplate 10 Drill the hole at a slight downwards angle When you feel the pilot drill exit the outside wall stop 11 Finish the hole from the outside to keep it clean 12 Feed the cord and drain hose carefully through the wall 13 Undo the power lead and break o...

Страница 29: ... Insert the piping hole sleeve into the hole to prevent the connecting piping and wiring from been damaged when passing through the hole The piping can be lead out on the right left or directly behind the indoor unit as seen in fig 1 Please cut off the pipe hole guards if you are changing the pipe position The unit also features alternative guards for more pipe positioning Make sure that the drain...

Страница 30: ... unit horizontally Use expansion bolts to fix the mounting supports on the wall Use bolts and nuts to fix the outdoor unit firmly on the supports and keep on the same level If the unit is installed on the wall or at the rooftop the supports have to be firmly fixed so as to resist earthquakes or strong wind Dimensions for parallel units installations 300mm 1 min CONDENSATE DRAINAGE OF THE OUTDOOR U...

Страница 31: ... vacuum pump to the charging valve by service hoses as shown 2 Open the valve of the low pressure side of manifold gauge then run the vacuum pump Vacuum the indoor unit and the connecting pipes until the pressure in them lowers to below 1 5mmHG The operation time for vacuuming is about 10 minutes When the desired vacuum is reached close the valve of the low pressure of the manifold and stop the va...

Страница 32: ...meter added Total length of pipe run 5 meters x 25 g GAS LEAKAGE INSPECTION After the pipeline connection is done use a leakage inspection device to carefully check if there is any leakage at the joints This is an important step to ensure the quality of installation Once a leak is detected proper action should be taken immediately INSTALL THE WATER DRAINAGE PIPE 1 For good drainage the drain hose ...

Страница 33: ...nding radius please make the packed soft pipes vertical before extending Please do not extend only one side of the packed soft pipes Please make use of semicircle pulley to keep the allowed bending angle Extreme bending could damage the pipes Please use a twisting wheel to avoid improper bending Over bent soft pipes will lead to irregular bending Please use rigid elbow to keep the bending angle wh...

Страница 34: ... replace the cover before operating the unit The appliance should be installed in accordance with national wiring regulations If the supply cord is damaged it must be replaced by the manufacturer its service agent or a suitably qualified person in order to avoid a hazard The air conditioner electrical wiring must follow the specific country regulations If power cord is damaged must be replace by a...

Страница 35: ...lease note The diagrams provided in the manual are for guidance only Due to continual product development the diagrams provided on the units themselves should be followed where any discrepancies are found iQool9 B iQool12 B iQool18 B ...

Страница 36: ...36 iQool24 B ...

Страница 37: ...ns in temperature and does not indicate a problem Insufficient airflow either hot or cold Inappropriate temperature setting Air inlet or outlet of indoor or outdoor unit has been blocked Air filter is blocked Fan speed set at minimum Other sources of heat in the room No refrigerant The appliance does not respond to commands Remote control is not near enough to indoor unit Battery in Remote control...

Страница 38: ... every 8 seconds Outdoor fan motor fault DC motor EA Run 11 flashes every 8 seconds Current sensor fault EE Run 12 flashes every 8 seconds EEPROM fault EP Run 13 flashes every 8 seconds Temp switch fault on top of the compressor EU Run 14 flashes every 8 seconds Voltage sensor fault Protection Display Code List P1 Run and Timer 1 flash every 8 seconds Overvoltage lower voltage protection P2 Run an...

Страница 39: ...ltage lower voltage 3 Overcurrent 4 Exhaust over temperature protection 5 Outdoor coil over temperature protection 6 Drive fault and protection V1 VP1 7 Communication fault with indoor unit 8 Compressor overheat fault compressor top switch 9 Short circuit open circuit fault of outdoor temperature sensor 10 Short circuit open circuit fault of outdoor heat exchanger temperature sensor 11 Short circu...

Страница 40: ...is indicates that the AC has been reset and the mobile device has lost contact with the AC Reconnect the device following the above instructions If this fails delete the AC from your devices list and start the install process from the beginning Mobile device can t find AC The app displays Air conditioner out of line Check the below 1 The AC has been reconfigured 2 The AC is not receiving power 3 T...

Страница 41: ...1 3 40 3 42 5 13 5 23 6 81 6 87 Balance point temperature heating oC 7 7 7 7 Min outdoor operating temperature oC 15 15 15 15 Thermostat off mode W 35 35 45 45 Standby mode W 2 2 2 5 2 5 Off mode W 0 0 0 0 Annual consumption kW 140 735 183 840 283 1575 366 1878 Copper Pipe Type length 5m 5m 5m 5m Liquid side Gas side mm inch 6 35 1 4 9 52 3 8 6 35 1 4 9 52 3 8 6 35 1 4 9 52 3 8 6 35 1 4 12 7 1 2 M...

Страница 42: ...e to continuous product development process specification may change These units contain a gas governed by F Gas regulations The gas must be handled by qualified F Gas engineers APPENDIX Disposal Do not dispose this product as unsorted municipal waste Collection of such waste must be handled separately as special treatment is necessary Recycling facilities are now available for all customers at wh...

Страница 43: ...d labour only We recommend that you note the details of your purchase below and retain your original proof of purchase receipt with this manual Keep these documents safe in the event of a warranty claim Purchase Date _____________________________ Retailer name _____________________________ Model number _____________________________ Serial number _____________________________ Installation Date ____...

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