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Other Information

Troubleshooting

Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.

Snowy dots and interference

If the antenna is located in the fringe area of a television 

signal where the signal is weak, the picture may be 

marred by dots. When the signal is extremely weak, 

it may be necessary to install a special antenna to 

improve the reception.

1. 

Adjust the position and orientation of the indoor/

outdoor antenna.

2. 

Check the connection of antenna.

3. 

Fine tune the channel.

4. 

Try another channel. Broadcasting failure may 

happen.

Ignition

Black spots or horizontal streaks appear, or the picture 

flutters or drifts. This is usually caused by interference 

from car ignition system, neon lamps, electric drills, or 

other electrical appliance.

Ghost

Ghosts are caused by the television signal following 

two paths. One is the direct path, the other is reflected 

from tall buildings, hills, or other objects. Changing the 

direction or position of the antenna may improve the 

reception.

Radio frequency interference

This interference produces moving ripples or diagonal 

streaks, and in some case, loss of contrast in the 

picture. Find out and remove the radio interference 

source.

* To bring you better visual experience, please remove 

all labels from TV front panel and screen before use.

No picture, no sound
1. 

Check if the fuse or circuit breaker is working.

2. 

Plug another electrical device into the outlet to make 

sure it is working or turned on.

3. 

Power plug is in a bad contact with the outlet.

4. 

Check the signal source.

No color
1. 

Change the color system.

2. 

Adjust the saturation.

3. 

Try another channel. Black-white programme may 

be received.

Remote control does not work
1. 

Change the batteries.

2. 

Batteries are not installed correctly.

No picture, normal sound
1. 

Adjust the brightness and contrast.

2. 

Broadcasting failure may happen.

Normal picture, no sound
1. 

Press the 

 button to increase volume.

2. 

Volume is set to mute, press the 

 button to 

restore sound.

3. 

Change the sound system.

4. 

Broadcasting failure may happen.

Unorderly ripples on the picture

It is usually caused by local interference, such as cars, 
daylight lamps and hair driers. Adjust the antenna to 

minimize the interference.

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Страница 1: ...55C728 65C728...

Страница 2: ...mon Interface Function 10 Accessing Common Interface Services 10 Using Subtitles 10 Turning On Off Subtitles 10 Enabling Subtitle Languages on Digital TV Channels 10 Selecting a Subtitle Type on Digit...

Страница 3: ...cause damage There are no parts inside you can service by yourself Refer all servicing to qualified personnel Do not touch the screen surface with fingers as this may scratch or mar the TV screen Do n...

Страница 4: ...socket input This socket can be used to connect the attached AV adapter cable with VIDEO and AUDIO L R IN sockets The AV IN sockets can be used to connect a range of equipment including video recorder...

Страница 5: ...nels Not available for some models Remote Control Functions Most of your television s functions are available via the menus that appear on the screen The remote control s Notes product appearance 2 Th...

Страница 6: ...t be connected to a DC supply If the plug is detached from the ca ble do not under any circumstances connect it to a mains socket as there is a risk of electric shock Note The figures are for represen...

Страница 7: ...ct to a wired network 1 Ensure you have An Ethernet cable long enough to reach your TV A router or modem with an available Ethernet port A high speed Internet connection An Ethernet LAN port on the ba...

Страница 8: ...ay vary depending on the model MIC button ON OFF The MIC button is located next to the power button If you want to use the feature of hands free TV voice control turn on this switch Initial Setup The...

Страница 9: ...provider 1 Press on the remote control to display the Smart TV homepage 2 Press and OK to enter the desired apps functions or settings 3 Press to return to the homepage 4 To exit the homepage use to...

Страница 10: ...y be done in either of the cases below you are prompted that there are no channels in TV mode you want to update your channels 1 In TV mode press on the remote control and select Channel Channel scan...

Страница 11: ...ufacturer of the problematic devices should be consulted for further information Using EPG Electronic Programme Guide EPG is an on screen guide that displays scheduled digital TV programmes You can na...

Страница 12: ...you use the function connect a USB drive to the TV first Note The feature is available only in selected products and due to specific TV network limitations and country technical requirements might not...

Страница 13: ...Please use on the remote control to check if the feature is available in your product 1 Press on the remote control and select PVR 2 Press OK to enter and select Record It starts to record automatica...

Страница 14: ...st screen function on your phone and choose the TV s name you want to connect in the searching list 3 For the first time depending on different types of phones there are two situations 1 an invitation...

Страница 15: ...connected with the network Reboot your TV Consult your internet service provider to confirm if access of your router is supported Refer to the operation manual of your router and activate its DHCP fu...

Страница 16: ...improve the reception Radio frequency interference This interference produces moving ripples or diagonal streaks and in some case loss of contrast in the picture Find out and remove the radio interfer...

Страница 17: ...vices either express or implied including but not limited to warranties of merchantability of satisfactory quality fitness for a particular purpose of accuracy of quiet enjoyment and non infringement...

Страница 18: ...are for representation only Keep the screws and plastic parts away from grease and organic solvents to avoid damage especially during the assembly process During installation lay some soft materials...

Страница 19: ...rom actual product appearance Product design and specifications may be changed without notice For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Sym...

Страница 20: ...55C728 65C728...

Страница 21: ...3 3 3 3 4 5 2 6 6 7 8 8 3 9 9 9 Smart TV 9 l e n n a h C L C T 9 9 9 11 11 11 11 11 EPG 11 Bluetooth 12 12 PVR 12 13 13 13 14 13 5 15 16 17 18 Tex 19 4 10 10 10 10 10 10 10 11 11 11 11 11 MagiConnect...

Страница 22: ...3 1 5 TCL...

Страница 23: ...USB 2 0 LAN USB 2 0 HDMI HDMI HDMI ARC V L R V L R V L R Av HDD USB USB 2 0 USB ARC...

Страница 24: ...5 1 2 3 4 Google Google 1 a b Google c Settings Device Preference Language smart TV 2 3 Google Android TV Google LLC 1 2 3 Smart TV P P CL Channel N LIST...

Страница 25: ...6 2 1 2 3 75 4...

Страница 26: ...7 ISP ISP RJ45 1 Ethernet Ether net Ethernet LAN 2 Ethernet Ethernet 3 1 2 1 Smart TV 2 3 LAN...

Страница 27: ...MIC 1 8 CH CH Volume Source OK Volume Standby Tips Short click to change long click to select...

Страница 28: ...1 2 OK 3 OK 4 5 9 3 LIST LIST LIST Smart TV Apps Smart TV 1 Smart TV 2 3 4 OK Smart TV TCL Channel VOD 1 TCL Channel TCL Channel 2 TCL Channel 1 Smart TV 2 3 4 LED motion clear LED motion clear P P P...

Страница 29: ...10 1 CAM 2 3 CAM CAM OK CAM DTV DVB T DVB T2 DVB C DVB S DVB S2 1 2 3 1 2 3 4 5 1 2 1234 OK 3 4 5 6 7 CAM CAM CAM CAM 4...

Страница 30: ...11 3 YouTube 4 CEC HDMI CEC 1 OK 2 3 OK CEC DVD CEC CEC EPG EPG 1 2 3 1 OK 2 3 1 2 3 1 2 1 2...

Страница 31: ...12 Bluetooth Bluetooth SIG Inc TCL USB USB 1 2 3 USB USB 1 5 0 USB PVR 1 EPG GUIDE 2 EPG 3 EPG Bluetooth Bluetooth Bluetooth Bluetooth 1 2 Bluetooth 3 Bluetooth 2 4 Wi Fi Bluetooth Bluetooth OK 4 USB...

Страница 32: ...iConnect T Cast 1 2 OK 3 1234 PIN 4 5 Initial setup 1234 0423 Google 1 2 Android TV 3 Google Google Google 1 PVR 2 OK 3 4 OK 5 PVR 6 PVR PVR PVR USB USB PVR USB MagiConnect T Cast MagiConnect T Cast 4...

Страница 33: ...Android Wi Fi 1 Settings Network Internet Wi Fi Wi Fi OK 2 3 1 Accept 2 PIN PIN 4 5 OK 6 7 OK OK a DTV 4K 60 2 Settings Device Preferences Multi visual settings Multi visual OK Settings Device Prefer...

Страница 34: ...15 5 1 DHCP Ethernet 2 USB a b c d 3 4 USB 5 6 7 8 9 USB USB 10 USB USB 11 12 Google...

Страница 35: ...16 1 2 3 4 1 2 3 4 1 2 3 1 2 1 2 1 2 3 4 1 1 2 1 3 1 4 1 5 1 6 2 7 1 8 1 9 mini AV 1...

Страница 36: ...17 TCL TCL TCL TCL TCL TCL TCL TCL TCL...

Страница 37: ...18 1 2 3 4...

Страница 38: ...28 55 330 2 3840x2160 178 178 13 6 16 9 DVB C T T2 S S2 1227X302X768 115 168 0 022 2 9 5 2 1447X302X892 210 A 65C728 65 330 2 3840x2160 178 178 19 9 16 9 DVB C T T2 S S2 137 200 0 018 2 37517 226 3601...

Страница 39: ...5 15150 69 20 75 100 1 15150 69 5 40 TCL 10 II IEC 60065 2013...

Страница 40: ...TS Licensing Limited DTS the Symbol DTS and the Symbol together DTS HD and the DTS HD logo are registered trademarks or trademarks of DTS Inc in the United States and or other countries DTS Inc All Ri...

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