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ATP Operator Instructions

|Operating Method

Alarm indication

Symptom/Cause

Remedy

Check the hopper

Ｗ

(W is the name of the
hopper.)

The hopper has not been properly installed.
(The hopper has been pulled out.)

Return the hopper to the
correct position and press the
“Start” button.

An intermediate drawer is
open.

An intermediate drawer has not been properly
installed. (A drawer has been pulled out.)

Return the intermediate
drawer to the correct position
and press the “Start” button.

Overdose XXX
(XXX indicates a canister
number)

More than the specified number of pills were
detected.

(1) Clean the tablet canister and

the motor base.

(2) Call for service if there is no

recovery.

Contamination XXX
(XXX indicates a canister
number.)

Contains medication from location other than
the specified location.

Sensor malfunction XXX
(XXX indicates a TC number.)

A pill detecting sensor error has occurred.

UTC alarm

The UTC tray is not rotating properly.

Call for service.

Shutter malfunction 1 left Z
Shutter malfunction 1 right Z
(Z is the letter of the alarm.)

Primary shutter (right or left) has started to
malfunction.

(1) Press the “Start” button.
(2) Call for service if there is no

recovery.

Shutter malfunction 2 Z
(Z is the letter of the alarm.)

The shutter of the packaging mechanism is not
operating normally.

Sealer alarm

A sealer malfunction has occurred.

(1) Make sure the front door is

properly closed.

(2) Call for service if there is no

recovery.

Power alarm

AC power is not properly supplied.

Call for service.

Power alarm 24

24 DC V power is not properly supplied.

Call for service.

Communication error

Communications with the PC are not working
normally.

(1) Press the “Start” button.
(2) Call for service if there is no

recovery.

TC communication error 1
TC communication error 2

Communications inside the unit are not
working normally.

Printer head warning

The printer head replacement period is
approaching and printing quality is gradually
deteriorating.

Make a visual check of print
quality and call for service.

TC replacement

The specified TC is in the wrong location.

Follow the guide on the LCD
display to place the TC at the
specified location.

UTC shutter Z
(Z is the letter of the alarm)

A UTC shutter malfunction has been detected.

Call for service.

The heater is warming up.

In warm up mode

Press the “Start” button to clear

the preheat mode.

Содержание ATP Series

Страница 1: ...The ATP series Automated Tablet Packaging Solutions ATP E320W ATP E320N ATP OPERATOR INSTRUCTIONS ...

Страница 2: ...nge any rights or any implied warranties of merchantability or fitness for a particular purpose TCGRX reserves the right to make changes to the content of this manual at any time without obligation to notify any person or entity of such changes Those wishing to reproduce and or use this text for purposes other than above authorized are requested to apply in writing or directly contact TCGRx N1671 ...

Страница 3: ... Securing the Unit to the Floor 15 Chapter 5 Part Names and Functions 17 ATP 17 Control Panel 18 Tablet Canister Canister 19 TC Drawer 20 UTC Tray 21 Packaging Mechanism 22 Power Switch 24 Dispenser Preparations 27 Handling of TC Drawers 27 How to Refill a Tablet Canister 27 How to Replace the Packaging Paper by Splicing 29 How to Replace the Packaging Paper without Splicing 31 How to Replace the ...

Страница 4: ...o Clean the Tablet Canister Drawer 41 How to Clean the Sub Hopper 42 How to Clean the UTC Tray 44 How to Clean the Primary Shutter 46 How to Clean the Main Hopper 47 How to Clean the Packing Mechanism 49 Supply for Maintenance 51 Chapter 8 Troubleshooting 53 Automatic Tablet Packager ATP 53 Tablet Canister 53 TCGRx Computer 53 Chapter 9 Specifications 54 Dimensions 55 ...

Страница 5: ... preparing this document Should you however notice any errors have questions or suggestions please contact your TCGRx representative This instruction manual may not be reproduced whole or in part without permission About this Product TCGRx does not accept any liability for damages as a result of the operator s use of the product Privacy Policy Names addresses telephone numbers and other personal i...

Страница 6: ...nd damage to property The following signal words are used to indicate the level of injury or damage that could result from incorrect use of the product The following symbols are used to indicate instructions that must be observed The following symbol shows the Label on the unit The HEATER will remain hot To avoid injury DO NOT touch the HEATER ...

Страница 7: ...lation is not adequate this may result in injury from the unit turning over Fully insert the power plug Installation work should be performed by authorized personnel Incomplete insertion creates a risk of electric shock or fire from generated heat Do not use a damaged plug or loose AC outlet Improper installation by the user may result in water leakage electric shock or fire Do not connect or disc...

Страница 8: ... authorized personnel will have to properly ground the unit Never splash water directly onto the unit Do not touch the cutter blade or perforation blade during cleaning Water could enter the unit causing short circuiting and electric shock Touching the blades may result in injury Never ground the unit through a gas pipe water pipe telephone line or lightning rod Turn off the unit off before replac...

Страница 9: ...n medical accidents caused by underdosing overdosing or contamination Pull out only one TC drawer in a row during filling Make sure that the polyvinyl bags used for packaging are kept out of reach of children The cabinet could tip over and injure somebody if several storage drawers are pulled out at the same time A child could pull a polyvinyl bag over their head the bag could form an airtight sea...

Страница 10: ...t could turn over be damaged or fall and cause injury Touching the tray could result in injury Grip the power plug when disconnecting the power cord Do not touch inside the TC drawer when it is being closed Pulling the cord may cause electric shock or fire Touching the drawer could result in injury Clean the packaging unit when the heater has cooled down The heater in the packaging unit becomes ve...

Страница 11: ...ould short circuit or cause electric shock You could hurt your self if you press it very hard When you close the primary shutter base do not touch the area behind the push latch Relocation work of the unit should be performed by authorized personnel You could get your fingers caught between the push latch and the bracket on the receiving side and hurt yourself Improper relocation by user may resul...

Страница 12: ... with name barcodes medication information and dosage time printed clearly on each package The ATP E320 System is comprised of the following items The ATP E320 pill dispensing and packaging hardware which includes calibrated drug canisters cassettes a universal drag tray and unit dose and multi dose packaging system multi label formatting and barcode printing A computer which contains the software...

Страница 13: ...not install it near a wash basin or kitchen sink Install it in a location without stoves gas ranges and other heat generating equipment Do not install it near equipment that generates strong magnetic fields Select a location away from TV or radio sets Otherwise the unit may distort the picture and sound of these appliances Leave a space of at least 10 cm from the rear side of the unit to ensure th...

Страница 14: ... a location that meets the requirements adjust it so that it is level with the floor before securing it to the floor Make sure that the unit is horizontal to the floor both back to front and right and left direction If it is not level use the four level adjusting screws leveling bolts to adjust it ...

Страница 15: ...s to secure the unit to the floor 1 Use anchor bolts and secure the unit to the floor Figure 3 1 a Use a drill to open holes in the floor that are 50 mm deep and 10 mm in diameter b Embed the anchor bolt so that the rod is 2 or 3 threads above the nut c Use a hammer to insert the rod d When the rod reaches the head of the bolt the anchor expands to secure the bolt Figure 3 1 ...

Страница 16: ...hor bolts Figure 3 2 a Place the bolts in the four floor brackets to secure the unit to the floor b Use the nuts to tighten the anchor bolts Figure 3 2 Note Remove the cable tie from the power cord The covering of the power cord could corrode if the cord stays bundled up for too long ...

Страница 17: ...ng mechanism motor heater and other equipment Opening this door activates the interlock switch that stops unit operation 2 Control panel Shows the packaged medications and state of packaging The control panel comes with the START button used when alarms occur and a number of control keys 5 UTC tray Used for storing half tablets and other medications that cannot be stored in a tablet canister The t...

Страница 18: ...larm display field 8 Press these buttons to switch screens on the LCD 4 Cancel When an alarm is displayed during dispensing hold down this button for 2 seconds or more to cancel dispensing 9 Remaining Paper Indicator Shows 4 levels of remaining paper 3 LEDs go off one after the other to indicate paper consumption They provide a rough guide to when paper needs to be replaced 5 Cut Press this button...

Страница 19: ...d that you clean it regularly 2 Medication name card A card that indicates the name and size of the medication This card is attached when the unit is shipped 5 Positioning groove This groove positions the tablet canister when it is placed in the unit It ensures that the canister is correctly positioned 3 Lid The lid is hinged Open this lid when refilling medication Be sure to close the lid Be sure...

Страница 20: ... drawer Press this switch to release the lock before pulling out a drawer 2 LED lamp An LED on the front panel lights when there are no medications in the tablet canister or when a malfunction is detected There is one LED on the right and left sides of the unit that indicate on which side the malfunction occurred WARNING Pull out only one TC drawer in a row during filling or other operation The ca...

Страница 21: ...t side containing a total of 64 cells 32 on the left side and 32 on the right side Each cell in the upper tier is provided with a light to assist in manual packaging You may use lamp indication and the number labels to assist with manual packaging Note The UTC tray can only handle tablets capsules and other oral solids It cannot handle powdered and other non solid preparations Using non solid prep...

Страница 22: ...sure smooth paper feed 3 Printer Thermal printer for printing patient names how to take the medication and other information on medication packaging 4 Printer ribbon Two types of thermal printer ribbon can be provided black ribbon or color stripe ribbon Use only packaging paper purchased from TCGRx The packaging process will not function normally using other paper Use only ribbons purchased from T...

Страница 23: ...a set amount of packaging paper to enable the production of successive small packages 8 Cutter Cuts the packaging paper between orders 9 Transfer conveyor The transfer conveyor transports the packaging paper lifts it up and moves it to the medication exit 10 Paper connecting plate A mechanism that assists the user with splicing old paper to a new roll of paper WARNING Do not touch the heater of th...

Страница 24: ...nstructions Part Names and Functions 24 Power Switch 1 Power Switch The power switch main switch for turning on the unit is located at the bottom inside the right front door I indicates power On O indicates Off 1 2 1 ...

Страница 25: ...risk of fire Use only a single cord extensions that has a 15 A rating WARNING Remove dust or debris from the power plug at regular intervals Any dust that adheres to the plug could attract moisture and cause insulation failure Disconnect the power plug and wipe it with a dry cloth WARNING Fully insert the power plug Incomplete insertion creates a risk of electric shock or fire from generated heat ...

Страница 26: ...ATP Operator Instructions Part Names and Functions 26 ...

Страница 27: ...rawer before opening the drawer you want to pull out How to Refill a Tablet Canister Step 1 Determine the location of the tablet canister you want to fill The tablet canisters in a TC drawer all have a unique 3 digit number Each tablet canister is labeled with its correct location Step 2 Remove the tablet canister that you want to fill Step 3 Fill the tablet canister with medication Do not overfil...

Страница 28: ...ATP Operator Instructions Dispenser Preparations 28 ...

Страница 29: ...supply panel and remove paper from the paper roll Step 3 As shown place the removed paper on the paper splicing board Wrap the folded paper around the paper splicing board to secure it Step 4 Place the new paper roll on the paper supply panel so that the open side of the paper is facing the panel Step 5 As shown below place the new paper on the paper splicing board Make sure the old paper is splic...

Страница 30: ...s Step 9 Create test packages to check that the paper was installed correctly Close the front door and press the FEED button to perform test packaging When one medication has been packaged check through the small window in the front door that it has been properly packaged If medications are correctly packaged repeat the packaging test two or three times Open the front door to check that the packag...

Страница 31: ...mechanism there is no need to turn off the unit Step 3 Hold the shutter handle and raise the shutter Next release the printer lock lever pull out the printer and free the packaging paper path Step 4 Remove the used packaging paper from the paper supply panel Release the feed rollers to remove the old paper Step 5 Place the new paper on the paper supply panel Attach the packaging paper so that the ...

Страница 32: ...on has been packaged check through the small window in the front door that it has been properly packaged If medications are correctly packaged repeat the packaging test two or three times Open the front door to check that the packaging paper is properly fed by the transfer conveyor If it is close the front door and press the CUT button and check that the packaging paper is ejected through the pape...

Страница 33: ...hafts Step 4 The paper roll of used ribbon is reused as a take up mechanism for the new ribbon Wrap the end of the new ribbon around the take up paper roll securing it with adhesive tape Step 5 Insert the new ribbon on the supply shaft and thread the ribbon along the path indicated in the figure on the right and finally insert the take up paper roll on the take up shaft Make sure that the new ribb...

Страница 34: ...h medications The numbers in the UTC tray indicate the order of the medications Each cell is provided with a light to assist in manual packaging Use light indication and the number labels to assist with manual packaging Step 3 The UTC has two sides As seen from the front there are 32 cells on the left side and 32 cells on the right side the cell at the left most side is cell number 1 Step 4 When t...

Страница 35: ... Connect the LAN cable to the TCGRx computer Step 3 Install the software for controlling the ATP on the TCGRx computer Step 4 Make sure that all packaging preparations such as checking tablet canister positions packaging paper and ribbon replenishment and cutter blade have been completed Step 5 Connect the required peripheral equipment to the TCGRx computer ...

Страница 36: ...erature and other environmental factors The control panel and the computer software display Heater warming up until the heater reaches the required temperature Step 4 When Heater warm up clears the control panel and the TCGRx computer display the System ready message This means that the ATP is ready to package Step 5 Follow the instructions regarding prescription input and packaging operations in ...

Страница 37: ...nd press the Start button 2 Call for service Ribbon alarm 1 The unit has run out of ribbon 2 The ribbon broke midway 3 No ribbon has been loaded 1 Replace the ribbon or load it correctly and press the Start button Printer alarm Z Z is the letter of the alarm 1 The printer cover is open 2 The printer lock lever has not been properly closed 3 The printer is malfunctioning 1 2 Close the printer cover...

Страница 38: ...t or left has started to malfunction 1 Press the Start button 2 Call for service if there is no recovery Shutter malfunction 2 Z Z is the letter of the alarm The shutter of the packaging mechanism is not operating normally Sealer alarm A sealer malfunction has occurred 1 Make sure the front door is properly closed 2 Call for service if there is no recovery Power alarm AC power is not properly supp...

Страница 39: ...e apart the top and bottom halves of the canister and wipe off the pill dust Press the right and left sides of the lower part to free the clips that secure it Step 5 Use a dry cloth or foam brush to remove pill dust that adheres to the motor base and the pill detecting sensor Step 6 Repeat steps 1 to 5 to clean all tablet cases and motor bases Note The separator in the tablet canister is a consuma...

Страница 40: ... occurs or when the packaging paper is not cut properly Step 1 Loosen screw A and slide the part to retract the blade Step 2 Lift Part B and remove the cover Step 3 Remove the screw in Part A and remove the cutter blade Step 4 Install the new cutter blade by following the above steps in reverse order Slide the screw all the way forward to extend the blade and then retighten the screw ...

Страница 41: ... the center of the TC drawer using a dry lint free cloth Step 4 Wipe pill dust from all other areas of the TC drawer Step 5 Push the TC drawer back in and continue cleaning all of the other TC drawers Note The ATP must be cleaned before use and daily to ensure proper operation If the unit is not cleaned packaging precision and product performance may decrease It is the operator s responsibility to...

Страница 42: ...t Step 2 Pull the knobs one each on the right and left sides that hold the sub hopper in place towards you and gently lower the sub hopper base Step 3 Open the primary shutter chute as shown When opening the primary shutter chute gently lower it to rest it against the base Opening or closing the chute abruptly or exposing it to strong impacts when contacting the base may damage the primary shutter...

Страница 43: ...e primary shutter chute in its original location Place the cleaned sub hopper in the sub hopper base and raise it gently while holding the knobs to fit them into the cabinet Step 7 Close the primary shutter base Note The ATP must be cleaned before use and daily to ensure proper operation If the unit is not cleaned packaging precision and product performance may decrease It is the operator s respon...

Страница 44: ...tton on the control panel to release the UTC tray lock Step 2 Be sure to turn the Power switch Off before you start cleaning Wipe off pill dust from the upper UTC tray and the cells Step 3 The primary shutter base is pulled out after pulling out the UTC tray Completely remove the upper UTC tray and wipe off pill dust in the lower UTC tray and in the cells UTC tray Primary shutter base ...

Страница 45: ...e The ATP must be cleaned before use and daily to ensure proper operation If the unit is not cleaned packaging precision and product performance may decrease It is the operator s responsibility to keep the ATP clean Note Do not use excessive force when cleaning the bottom UTC tray as this may damage the tray ...

Страница 46: ...shutter chute as shown below and wipe off pill dust collected in the moving parts of the shutter chute Step 5 Replace the primary shutter to its original location and install the primary shutter base Note The ATP must be cleaned before use and daily to ensure proper operation If the unit is not cleaned packaging precision and product performance may decrease It is the operator s responsibility to ...

Страница 47: ...tween the packaging mechanism and primary shutter Step 3 The main hopper is normally locked Pull the two latches at the top of the main hopper white resin knobs to release the lock Step 4 Pull the main hopper towards you and remove it from the ATP Take care not to drop it as it slides all the way out Remove the chute cover and wipe away any pill dust inside White resin knobs on the left and right ...

Страница 48: ...ight and left chutes are not made to be removed but clean the inside of the chutes Take care not to touch the parts inside the chute Step 6 Place the main hopper on the guide and slide it into the unit Step 7 Insert the latches in the holes in the base of the primary shutter base and press in the resin parts until they click into place ...

Страница 49: ...e Power switch Off and make sure the heater has cooled down before you start cleaning Open the front door pull out the packaging paper mechanism and wipe off any pill dust in the shutter Step 2 If the heater and the rubber of the heater receptacle are very dirty remove the heater receptacle ...

Страница 50: ...ATP Operator Instructions Maintenance 50 Step 3 Wipe away any dust from the heater Step 4 After cleaning replace the heater receptacle to its original location ...

Страница 51: ...ibbon Packaging Paper Fuse A fuse to use with this product as follows POWER BOX No Ratings Characteristics Maker MODEL 250V 5A NORMAL S O C SS2 250V 5A NORMAL S O C SS2 250V 2A TIME DELAY S O C SD4 250V 2A TIME DELAY S O C SD4 250V 10A NORMAL LITTLE FUSE 314010 MXP 250V 10A NORMAL LITTLE FUSE 314010 MXP 250V 10A NORMAL LITTLE FUSE 314010 MXP 250V 10A NORMAL LITTLE FUSE 314010 MXP 250V 5A NORMAL S ...

Страница 52: ...rator Instructions Maintenance 52 MPD No Ratings Characteristics Maker MODEL 250V 2A TIME DELAY S O C SD4 250V 2A TIME DELAY S O C SD4 250V 2A TIME DELAY S O C SD4 Cutter blade No Maker MODEL NT Cutter BL 300 ...

Страница 53: ... correct Tablet Canister 1 Verify the correct medication is in the canister 2 Check if the tablet canisters are correctly installed in the drawer Verify the tablet canisters are properly seated 3 Check if the pill detecting sensor in the motor base needs cleaning TCGRx Computer 1 Check that there is power to the computer 2 If a dispensing error occurs make a note of what appears on the computer sc...

Страница 54: ...mm x 240 m 74 H mm x 350 m LEDs indicate three levels of remaining paper Plastic wrapping paper folded 43 H mm x 240 m 43 H mm x 350 m LEDs indicate three levels of remaining paper Package size 55 W 80 W 85 W x 74 H mm 60 W x 43 H mm Cutting mechanism Auto cutter Medication type package Max 20 types One Single dose Package printing Thermal printer 12 dots mm Packaging speed Max 60 packages min mea...

Страница 55: ...ATP Operator Instructions Specifications 55 Dimensions ATP E320W ATPS E320W ATP E320N ATPS E320N ...

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