Quick Guide TCE NEOS Rev. 2.0 07/19
WARRANTY
This device is built by following high qualitative standards to assure its high quality. Every single construction phase is overviewed
by specialized personnel.
The warranty is granted ONLY AND IF TCE Group Srl agrees that the damage claimed is caused by faulty parts
installed during the construction or assembly of the device.
In the event of a warranty claim, the customer will have to dispatch the unit in question to TCE Group Srl, if it is then deemed that
the fault/damage was caused by faulty parts installed during the constructions or assembly, TCE Group Srl will provide a
replacement of the faulty part/component to restore the optimal state of the device.
The duration of the warranty is
12 months
from the moment when the unit leaves TCE Group Srl warehouse (except if there are
others agreement between TCE Group Srl and the customer/distributor).
The warranty IS NOT GRANTED if:
-
The unit has been tampered with or
OPENED
-
The unit has been damaged by misuse and/or bad installation
-
The unit has been damaged by a use that is not what it was built for
-
The unit has been damaged by third party or environment causes
-
The unit has been damaged by the surrounding environment
-
The unit has been damaged during transportation
This warranty does not cover in any case the replacement of the device or any compensation for costs, injuries, direct or indirect
damages caused by unit fault (production stop included).
For any legal claims, the court of Padova (Italy) will be responsible and will handle the matter.
To request assistance or in case of problems, contact the nearest authorized dealer or directly contact TCE Group Srl.
TCE Group SRL
P.IVA
IT04458670280
Via G di Vittorio, 5/9
Tel:
+39 0429 / 89290
35046 Borgo Veneto (PD)
ITALIA
