09/10
Troubleshooting
Problem
Possible Causes
No power to the scanner.
Barcode is decoded, but
not transmitted to the host.
Scanner is not programmed
for the correct host type.
Scan the appropriate host
type barcode.
Interface / power cables
are loose.
Check for loose cable
connections.
Check the power
connection. Ensure the
power is connected if
required for your
configuration.
Possible Solutions
Nothing happens when
you operate the scanner
as instructed, or the
scanner performs
abnormally (laser does
not come on, scanner
emits frequent beeps).
Barcode is unreadable.
Check the barcode to
make sure it is not defaced.
Try scanning test barcodes
of the same type.
Scanned data is
incorrectly displayed on
the host.
Scanner is not
programmed to work with
the host.
Check scanner host type
parameters or editing
options. Be sure proper
host is selected.
Laser comes on, but
barcode does not
decode.
Scanner is not
programmed for the
barcode type.
Be sure to program the
scanner to read the type of
barcode you are scanning.
Scanning angle /
distance is incorrect.
Move the scanner closer
to or further from the
barcode.
Specifications
Communication Distance
Communication Protocol
Compatibility
Data Memory
Scanning Type
Source
Max Scanning Speed
Decoding Accuracy
Depth of Focus
Decoding IC
Print Contrast
Working Current
Battery
Charging Input
Charging Time
Service Time
Scan Mode
Prompting Mode
Error Rate
7 to 10 m / 22.9 to 32.8 ft
Bluetooth 3.0
iOS, Mac, Android, XP, Win 7, Win 10 etc.
16MB Flash
Single / Continuous / Automatic Scan
LED (622nm – 628nm)
200 times / second
3.3mil
3.3mil: 2mm – 100mm
10mil: 2mm – 350mm
15mil: 5mm – 500mm
30mil: 10mm – 600mm
32 bit high-speed processor
Minimum reflectivity of 30%
Decoding: 40mA
Working: 20mA
Standby: 5mA
Shutdown: 1.8uA
750mAh
5V 500mA
1.5 hours
30 hours
Wired / Wireless
Buzzer, LED Light
1/5000000
