12. Warranty Information
Limited Warranty
Taoglas Ltd. warrants that this product is free from defects in materials or
workmanship for one year from the date of purchase. Within this period,
Taoglas Ltd., will, at its sole option, repair or replace any components which
fail in normal use. Such repairs or replacement will be made at no charge
to the customer for parts or labour, provided that the customer shall be
responsible for any transportation cost. This warranty does not cover failures
due to abuse, misuse, accident or unauthorized alterations or repairs.
Repairs have a 90 day warranty. If the unit sent in is still under its original
warranty, then the new warranty is 90 days or to the end of the original one
year warranty, depending upon which is longer.
Taoglas Ltd. retains the exclusive right to repair or replace the product or offer
a full refund of the purchase price at its sole discretion. Such remedy shall be
your sole and exclusive remedy for any breach of warranty. Taoglas Ltd. shall
not be liable for any incidental or consequential damages for breach.
Procedure for Claims under Limited Warranties
To obtain warranty service, an original or copy of the sales receipt from the
original retailer is required.
To obtain warranty service, follow these two steps:
1. Contact Taoglas Ltd. via email to receive authorization (RMA) number at
2. Once you have obtained an RMA #, ship the unit, copy of the sales receipt,
along with the RMA number to:
Taoglas
RMA #: {insert RMA number}
8375 Camino Santa Fe, Suite A
San Diego, CA 92121, USA
