element User Manual v1.17 rev2
13
see the trouble shooting section on
I don’t get the splash screen when I plug the
panel in
.
15.7 I don’t get the splash screen when I plug the panel in
If the display is similar to this this then
your panel is in test mode. Just run
your application as normal and the
panel will continue to work as normal.
If the display is similar to this then
your panel is in update mode. You will
have entered this because you have
held down the ‘
A
’ button as you
plugged the panel in. Just unplug the
panel and plug it back in again and
the panel will continue to work as
normal.
If the display shows something different then it might be that your application is using
the display. Try quitting the application or try the panel on another computer. You
should also try the solutions in
The display is always blank
section.
15.8 The display is always blank
If your screen is completely blank and you have tried unplugging and plugging the panel
back in again then check the following:
It might be that your application is using the display. Try quitting the application and
unplugging the panel and plugging it back in again.
If you’re using an USB hub or repeater, check that there is power going to these. Note,
your element needs 500mA and so it usually requires that the hub or repeater is
powered. Try plugging the panel in directly to the computer without using the hub or
repeater.
Try plugging the panel in directly to another computer.
Try a different USB cable.
If after trying the above and the display still remains blank, then contact your reseller or
Tangent Wave.
15.9 My panel keeps saying “Demo panel – resetting in
X
sec”
If you have bought your panel as “new” and you are getting this message then please
contact Tangent Wave. Your panel thinks it is a “demo” panel and as such it will reset
every 30 minutes.
