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Troubleshooting

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Tandberg Viking FS-1600 Series NAS Hardware User Manual

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Содержание Viking FS-1600

Страница 1: ...IKING FS 1600 NAS APPLIANCE Hardware User Manual 20 Bendemeer Road 04 05 Cyberhub Singapore 339914 Phone 65 6396 0786 Telefax 65 6396 0787 Tandberg Data Asia Part No January 2008 TANDBERG DATA ASIA 65...

Страница 2: ...veys no license under any patent or any other rights Every effort has been made to avoid errors in text and diagrams However Tandberg Data Asia assumes no responsibility for any errors which may ap pe...

Страница 3: ...alling Hard Drives 2 3 2 3 Rack Installation Content of Accessory Kit 2 5 2 4 Rack Mount Installation 2 6 2 4 Connecting Cables 2 9 2 5 Turning ON the Viking FS 1600 Series NAS Appliance 2 10 2 6 Trou...

Страница 4: ...__________________________________________________________ ii 5 3 System Recovery 5 4 6 Troubleshooting 6 1 6 1 Before Calling Tandberg Data Technical Support 6 1 6 2 Safety Guidelines 6 2 6 3 Trouble...

Страница 5: ...The Tandberg Viking FS 1600 Series NAS Appliance comes with the following items Viking FS 1600 Series NAS Appliance 1 AC power cord 1 Rackmount kit 1 set OS Recovery DVDROM Documentation CDROM 2 discs...

Страница 6: ...Gigabit Ethernet Controller which supports 10BASE T 100BASE TX and 1000BASE T RJ45 output with Intel I OAT for fast scaleable and reliable networking Memory o 6 x 240 pin DIMM socket that accept a ma...

Страница 7: ...nnectors o 1 x PS 2 keyboard port o 1 x PS 2 mouse port o 1 x Fast UART 16550 serial port o 1 x HD 68 Ultra320 SCSI port o 1 x VGA port o 1 x ECP EEP parallel port o 2 x RJ45 LAN port o 2 x USB 2 0 po...

Страница 8: ...urns the FS 1600 Series on or off 2 Reset button Button that reset the FS 1600 Series 3 Power LED Lights up green when power is on 4 HDD Activity LED Indicates HDD activity by flashing LED 5 LAN Acces...

Страница 9: ...ries NAS is off HDD Green Off No hard drive activity or no hard drive is connected or Blink Hard drive activity HDD Fault Amber On Hard drive is faulty Off Hard drive is in normal state LAN Green On N...

Страница 10: ...o into this connector 3 HD 68 pin Ultra320 SCSI connector Connector for external SCSI device 4 PS 2 mouse connector Connector for PS 2 mouse device 5 PS 2 keyboard connector Connector for PS 2 keyboar...

Страница 11: ...e The Viking FS 1600 Series NAS appliance is equipped with the following storage devices connectivity DVD ROM drive High capacity Serial ATA I or II hard disk drive 1 7 1 DVD ROM Drive The DVD ROM dri...

Страница 12: ...ous RAID Redundant Array of Independent Disk settings Depending on your model of the FS 1600 Series NAS they come with either Areca ARC 1160 FS 1600 or ARC 1261ML FS 1610 Serial ATA II RAID controller...

Страница 13: ...o install the FS 1600 Series NAS appliance Warnings Do not attempt to modify or use the supplied AC power cord if it is not the exact type required A product with more than one power supply will have...

Страница 14: ...circuit overload Warning Make sure that the site has the necessary capacity to handle the FS 1600 Series NAS appliance Overloading electrical supply circuits is extremely hazardous 2 1 6 Reliable Grou...

Страница 15: ...ided where the unit is installed 2 2 Accessing the HDD Tray Installing Hard Drives To install HDD to the FS 1600 Series NAS appliance remove the drive tray from the chassis in order to mount any Seria...

Страница 16: ...ies NAS Hardware User Manual 4 Slide the hard disk drive HDD into the tray and secure it with 3 screws on each side of the tray as shown below Hard Drive Tray Hard Drive Use a Hard Stable Surface when...

Страница 17: ...___________________________________________ 2 5 Tandberg Viking FS 1600 Series NAS Hardware User Manual 2 3 Rack Installation Content of Accessory Kit The following items are included in the accessory...

Страница 18: ...nce so it is not level could result in malfunctions There is one pair of inner rails to be installed on the FS 1600 Series chassis one pair of outer rails to be installed in the rack and one pair of s...

Страница 19: ...ser Manual Outer Rail Bracket 3 Place the inner rail on the side of the FS 1600 Series chassis aligning the hooks on chassis with the locking holes of the inner rail Slide forward inner rail towards t...

Страница 20: ...sory Kit for Type G screw 5 In the remaining package locate the pair of outer rails and REAR brackets 6 Secure the FRONT bracket of the outer rail with 2 x Type G screws Slide the outer rail through t...

Страница 21: ...rd till it fit nicely into the rack 11 Secure the FS 1600 Series to the rack by tightening the screws on the front sides of the FS 1600 Series chassis 2 4 Connecting Cables Peripherals such as monitor...

Страница 22: ...rts and displays a welcome message After that a series of power on self test POST messages appear The POST messages indicate whether the appliance is running correctly 2 If the appliance does not turn...

Страница 23: ...erg Viking FS 1600 Series NAS Hardware User Manual No power comes from the grounded power outlet Have an electrician check your power outlet Loose or incorrectly connected internal power cables Ask a...

Страница 24: ...600 Series NAS appliance can be shutdown using the OS shutdown mechanism 2 7 1 Using Microsoft Windows On the Windows taskbar click Start Shut Down then click OK Wait for the FS 1600 Series to complet...

Страница 25: ...ease refer to the respective sections in RAID controller User Guide for details Upon boot up of the FS 1600 Series NAS appliance the RAID controller BIOS can be accessed by pressing the F6 or TAB key...

Страница 26: ...RAID configuraion _____________________________________________________________ 3 2 Tandberg Viking FS 1600 Series NAS Hardware User Manual RAID1 RAID0 RAID0 RAID5 HDD 0 HDD 1 HDD 2 HDD 3 System Volum...

Страница 27: ...ending on the hard drive capacity the System Volume and Data Volume capacity can have different capacity sizes A simple formula to calculate Data Volume size DV per RAID level is shown in the table be...

Страница 28: ...Tandberg Data RAID configuraion _____________________________________________________________ 3 4 Tandberg Viking FS 1600 Series NAS Hardware User Manual This Page Intentionally Left Blank...

Страница 29: ...ff your FS 1600 Series NAS appliance and unplug the power cord and network cables before opening the case Before opening the case follow these guidelines Turn off your FS 1600 Series NAS appliance Wea...

Страница 30: ...ers and the applications they use may demand more computational resources As such this appliance lets you upgrade key components when you need increased performance or more storage space One of the ke...

Страница 31: ...ulling out the bezel 4 Remove the defective hard drive by raising the hard drive carrier handle then sliding the hard drive carrier out of the bay 5 Install a new drive into the hard drive carrier Mak...

Страница 32: ...ta Customizing the Viking FS 1600 Series NAS Appliance _____________________________________________________________ 4 4 Tandberg Viking FS 1600 Series NAS Hardware User Manual This Page Intentionally...

Страница 33: ...is program lets you change the RAID configuration For more information see RAID Management on 5 2 System Image Restoration This process recovers your appliance s original factory default settings For...

Страница 34: ...n see the Intel Network driver s online Help Disk RAID driver Provides performance improvement for the drive IO s You can update the driver using the Device Manager utility In the SCSI and RAID contro...

Страница 35: ...default image to Viking FS 1600 Series NAS appliance the System Volume SV on the hardware RAID controller must be created first After the SV creation is finished the appliance has to be rebooted to m...

Страница 36: ...level as well as the capacity size of the configured volumes After the creation of the System and the Data Volume further alteration to their RAID level and capacity is allowed via these means 1 Acces...

Страница 37: ...iking FS 1600 Series NAS Hardware User Manual 1 Insert the Recovery DVDROM disc into the DVDROM drive and boot to the FS 1600 Series NAS appliance Hit any key to perform CD or DVDROM booting when prom...

Страница 38: ...m Management _____________________________________________________________ 5 6 Tandberg Viking FS 1600 Series NAS Hardware User Manual 5 Select DVDROM drive from the look in drop down box 6 Select the...

Страница 39: ...____________________________________________________________ 5 7 Tandberg Viking FS 1600 Series NAS Hardware User Manual 7 Select local destination drive by choosing it from the pop out window 8 Verif...

Страница 40: ...ng FS 1600 Series NAS Hardware User Manual 9 Click OK and the restoration will commence 10 Once the restoration has completed click Reset Computer to boot the FS 1600 Series NAS appliance to the new O...

Страница 41: ...e Viking FS 1600 Series NAS appliance successfully you should create the System volume and reboot the appliance first prior to the restoration Notes The default login and password for Windows Storage...

Страница 42: ...Tandberg Data System Management _____________________________________________________________ 5 10 Tandberg Viking FS 1600 Series NAS Hardware User Manual This Page Intentionally Left Blank...

Страница 43: ...ructions provided with it Please refer to the manufacturer s documentation and technical support resources If you have how to questions about using a program see o The program s online Help o The prog...

Страница 44: ...ce Warning To avoid bodily injury do not attempt to troubleshoot your FS 1600 Series NAS appliance problem if 1 The power cords or plugs are damaged 2 Liquid has been spilled into your appliance 3 You...

Страница 45: ...VD information Make sure that you are using the correct type of disc Make sure the CD DVD is correctly inserted in the drive Make sure that the CD DVD is clean and is not scratched A new peripheral is...

Страница 46: ...Tandberg Data Troubleshooting _____________________________________________________________ 6 4 Tandberg Viking FS 1600 Series NAS Hardware User Manual This Page Intentionally Left Blank...

Страница 47: ...her into a single unshielded set the cable is not enclosed in a metallic mesh for blocking electromagnetic noise This is referred to as a twisted pair cable These cables meet the category 5 specificat...

Страница 48: ...network Since connected devices are arrayed with the hub at the center this type of connection is referred to as a star topology Most hubs used with the Internet are equipped with a signal amplifier r...

Страница 49: ...r use with Microsoft Windows operating systems Operating system Basic software that manages and controls operation of a computer Microsoft Windows and UNIX are operating systems RAID RAID redundant ar...

Страница 50: ...ce greater than RAID 1 or RAID 5 but consumes the capacity of 2 disk drives for distributed parity data RAID 6 is an extension of RAID 5 but uses a second independent distributed parity scheme Data is...

Страница 51: ...mbers and host numbers This method is used to allow different networks that are connected through a router to recognize that they are different networks TCP IP protocol Generally used to refer to the...

Страница 52: ...___________________________________________ 7 vi Tandberg Viking FS 1600 Series NAS Hardware User Manual Data Sources Event Viewer Local Security Policy Performance and Services for remotely managing...

Страница 53: ...Tandberg Data Glossary _____________________________________________________________ 7 vii Tandberg Viking FS 1600 Series NAS Hardware User Manual This Page Intentionally Left Blank...

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