RDX QuikStation 4 and 8 Product Manual
8 - System Maintenance
1021970 Rev. D
©2016-18 Tandberg Data GmbH
97
Generate System Logs
There are three levels of system logs that may be generated from the RDX QuikStation:
Normal
,
Detail
, and
Extend
(see
“Options for RDX QuikStation” on page 55
).
System logs are encrypted and only intended for use by Tandberg Data technical support. You
do not need to generate a system log unless you are instructed to do so by Overland-Tandberg
technical support. Logs may also be generated automatically if some issue is detected by
firmware. You will be asked to save them locally and advised to send them to Overland-
Tandberg technical support.
To generate a system log:
1.
From the Remote Management Console main menu, select
System Maintenance > System
Log
.
2.
Save the file to your local host.
NOTE: You can also generate a log dump by inserting an empty USB flash drive (formatted with a
VFAT32 or NTFS file system) into the RDX QuikStation. The RDX QuikStation automatically
generates a log dump when a USB flash drive is detected. Make sure that the flash drive
does not include any RDX QuikStation system configuration files (see
Drive for System Tasks” on page 102
). Otherwise, the RDX QuikStation will read and
process those files instead of generating a system log.
Diagnostics Tab Options
To access the
Diagnostics
tab:
Export Configuration
Allows you to export RDX QuikStation system configuration
settings, such as network information, email notification, time
zone, user names and passwords, logical device type settings,
and iSCSI security settings.
Tandberg Data recommends that you export your system
configuration files as a backup in case you ever need to
replace your current unit.
Update Firmware
Allows you to automatically check for updates and manually
upload a firmware file.
Important: Before you update firmware, make sure there are
no active host connections to the iSCSI targets.
Menu Name
Description