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http://tandbergdata.com

You can get additional technical support on the Internet at the 

Overland Storage Support web 

page

, or by contacting us using the information found on the 

Contact Us

 page on our web site. 

RMN-A-01-14

©2016 Tandberg Data

Step 5

Choosing and Looking After Media

Your high-performance tape drive works best with high-performance 

Tandberg LTO-7 media. For optimum performance always use a data 

cartridge that matches the specification of your tape drive.
The recommended cleaning cartridge is the Tandberg LTO universal 

cleaning cartridge. This cartridge is designed to work with any Ultrium 

drive and may be used for up to 50 cleanings.

It pays to look after your media.

Many tape drive and backup failures are caused by damaged or badly 

handled tape media.

Keep media in the case provided.

Follow the temperature, humidity and acclimitization guidelines on 

the media packaging.

Avoid dropping it or rough handling, as this is likely to damage the 

cartridge.

Inspect it regularly for damage.

Do not exceed normal cartridge life (260 full volume backup or 

restore operations).

For detailed information on media care and best practice and to order 

online, refer to www.tandbergdata.com

Step 6

Understanding the LEDs

1.

Clean 

(amber)

On: cleaning cartridge in use.

Off: the drive does not require cleaning.

Flashing: the drive needs cleaning.

2.

Tape 

(amber)

Off: no fault has been detected.

Flashing: the cartridge currently in the drive is faulty 

(damaged or unsupported). Discard the cartridge.

3.

Drive 

(amber)

Off: no fault has been detected.

Flashing: the drive mechanism has detected a hardware error.

4.

Ready 

(green)

On: the drive is ready for use.

Off: the drive power is off or there was a failure during self-test.

Flashing: the drive is busy.

Step 7

User Guides

This and knowledge base articles 

available online

:

http://www.tandbergdata.com

Select your product from the drop-down menus to view 

the documentation available.

http://www.tandbergdata.com

Warranty and Technical Support

For warranty and technical support information, see our 

Technical Support Services 

web page:

http://www.tandbergdata.com

For information on contacting Tandberg Data Support, 

see our 

Contact Support

 web page:

http://www.tandbergdata.com

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