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Quick Start Guide

NEO LTO-7

Internal Tape Drive

Step 1

Register the Unit

It is 

essential

 to activate your warranty. Technical and warranty 

support are 

not available

 until the warranty is active:

1.

Go to 

http://Registration.tandbergdata.com/

 and select 

Service & 

Support > My Products

.

2.

At the 

Site Login

, enter your

 

email address 

and

 password

and click 

GO

.

3.

Click 

Register New Product

.

4.

Fill in the information (including 

serial number) and click 

Submit

.

Your warranty certificate will be emailed to you. Follow the instructions 

included in the email to complete the registration process.

Step 2

Install and Connect to Host HBA

The following instructions are valid ONLY for servers with an HBA that 

supports internal SAS ports. If you do not already have a SAS card 

installed, you must supply an SAS cable and a supported HBA card and 

cable. If your drive is fiber channel, then you will need a fiber channel 

(FC) cable and supported FC HBA card. Refer to 

www.tandbergdata.com

 

for recommended products. You need a spare PCI slot for the new HBA.

1.

If necessary, install the new HBA.
Follow the instructions supplied with the HBA to install the new 

SAS HBA or FC HBA card.

2.

Attach the mounting 

hardware with the four 

supplied M3 x 3mm 

screws.

Enter
Enter

IMPORTANT:  Follow the instructions in the screw pack. You may 
damage your tape drive if you use screws that are too long, 
because the Tandberg LTO half-height tape drive allows only 
3mm of the engagement of the screw into the drive.

NOTE: The illustration shows one method of mounting hardware; it does not 
apply to all servers. Please refer to your server documentation.

Install the Tape Drive

1.

Slide the tape drive into the drive bay.

2.

Secure the drive with the supplied screws.

IMPORTANT:  If cable access for the tape drive bay is awkward, it 
may be easier to access power and other connections if the tape 
drive is installed in the top bay. You may need to move other 
devices to lower bays to achieve this.

Step 3

Connect Network and Power Cords

1.

Connect the customer-supplied SAS or FC cables to the server SAS 

or FC HBA card and to the drive interface port.

2.

Connect the SAS/FC and power cables to the tape drive.

CAUTION:  

Always use a spare power cable from the server's 

internal power supply. Never use the SAS connecting cable to 
supply power.

3.

Power up the server.

Watch the boot screen carefully after installation. Check to see that 

the new SAS or FC tape drive is listed in the boot sequence. If there 

are any error or unexpected messages, go back and check the cabling 

carefully.

4.

Install drivers.
For Windows systems, download the latest drivers from 

www.tandbergdata.com

. For other operating systems, patch to the 

latest version of the operating system, following the instructions in 

the patch documentation.

5.

Upgrade backup software.
Always upgrade your software application to ensure it works 

correctly with the tape drive. Tandberg Data does NOT recommend 

native backup applications, such as Windows Backup, because they 

do not support the full features of the tape drive and may cause 

performance problems.

NOTE: Some backup applications require you to use their own drivers. Refer 
to the documentation of your software application to ensure you are using the 
recommended driver.

Step 4

Hardware Encryption and Tandberg LTO-7 Tape Drive

Your Tandberg LTO-7 tape drive provides the ability to hardware 

encrypt your data, applying the strongest level of AES industry-

standard encryption and protecting the data from unauthorized access 

and use. 
Your Tandberg drives uses the LTO Ultrium 6000 GB data cartridge and 

is compatible with the cartridges of its predecessors, the Ultrium Tape 

Drive Generation 6, and Generation 5. The drive completes these 

functions:

Reads and writes Ultrium 7 cartridges to Ultrium 7 format, 

including WORM and Data Encryption.

Reads and writes Ultrium 6 cartridges to Ultrium 6 format, 

including WORM and Data Encryption.

Support for encryption on Ultrium 5, Ultrium 6, and Ultrium 7 tape 

cartridges. 

Hardware encryption can be used with or without compression and 

without speed or capacity penalties.

CAUTION:  

Hardware encryption is a powerful feature, but should 

be used with care. If you need to import your media onto another 
machine or to recover after disaster you will be required to enter 
an encryption key.

Hardware encryption is turned off by default and is switched on by 

settings in your backup application, where you also generate and 

supply the encryption key.

Your backup application must support hardware encryption for it to 

work. The software supplied with the tape drive provides this 

support. See 

www.tandbergdata.com

 

for an up-to-date list of backup 

software.

You should keep a record or backup of your encryption keys and 

store them in a secure place separate from the computer running the 

backup software.

If you are unable to supply the key when requested to do so, neither 

you nor Tandberg Data Support will be able to access the encrypted 

data.

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