1 0
W W W.T A L K S W I T C H . C O M
T S - 8 0 U S E R G U I D E
RECEIVING CALLS
When receiving calls, your phone will ring and the display will show caller
identity information if you are subscribed to Caller ID service.
To answer an incoming call,
1. Lift the handset,
or
2. Press the
button to answer the call in speakerphone mode.
HANGING UP A CALL
You can hang up a phone call by pressing the
button while in speaker-
phone mode or by putting the handset back in the cradle.
PUTTING A CALL ON HOLD
1. You can put a call on hold by pressing the
button. Once a call
is on hold, you can hang up your phone without losing the call.
2. In order to get re-connected to a call that you previously put on hold, you
must first lift the handset or press the
button, then press the
button again. You will be reconnected to your previous call.
Note:
A call that was put on hold at a specific extension can only be retrieved
from the same extension. In order to be able to re-connect to the call from a
different extension, you would need to use the call PARK and UNPARK functions.
See the
Parking a Call
section on page 11 for more information.
CALL WAITING AND QUEUED CALLS
When on a call, it is possible to receive another call if your extension is configured
for call waiting as the chosen action in the busy call handling option of the
TalkSwitch PBX. It is also possible to automatically queue incoming calls to your
extension or ring group.
If you receive a call waiting notification while on a call, you will hear a
call
waiting
tone, see the
WAITING
indicator on the display as well the Caller ID of
the call waiting. If a call gets queued on your line, you will hear the
call queued
tone. You can answer the call waiting or queued call and put the current caller
on hold by pressing the
button then
. It is possible to switch
between calls by repeatedly using the
button and
.
7
H O L D / F LA S H
7
H O L D / F LA S H
H O L D / F LA S H
SP E A K E R
H O L D / F LA S H
SP E A K E R
SP E A K E R
