W W W.T A L K S W I T C H . C O M
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T S - 4 0 0 U S E R G U I D E
HANGING UP A CALL
You can hang up a phone call by pressing the
button or putting the
handset back in the cradle.
PUTTING A CALL ON HOLD
1. You can put a call on hold by pressing the
button. Once a call is
on hold, you can hang up your phone without losing the call.
2. In order to get re-connected to a call that you previously put on hold, you
must first lift the handset or press the
button, then press the
button again. You will be reconnected to your previous call.
Note:
A call that was put on hold at a specific extension can only be retrieved
from the same extension. In order to be able to re-connect to the call from a
different extension, you would need to use the call PARK and UNPARK functions.
See the
Parking a Call
section on page 14 for more information.
CALL WAITING AND QUEUED CALLS
When on a call, it is possible to receive another call if your extension is config-
ured for call waiting as the chosen action in the busy call handling option of
the TalkSwitch PBX. It is also possible to automatically queue incoming calls to
your extension or ring group.
If you receive a call waiting notification while on a call, you will hear a
call
waiting
tone, see the
WAITING
indicator on the display as well the Caller ID of
the call waiting. If a call gets queued on your line, you will hear the
call queued
tone. You can answer the call waiting or queued call and put the current caller
on hold by pressing the
button. It is possible to switch between calls
by repeatedly using the
button.
TRANSFERRING A CALL
When you are on a call, you can transfer it to another extension.
1. Press the
button to put the current call on hold.
2. Dial the number of the extension you wish to send the call to.
3. Hang up the call. The person on hold will be connected to the number you
just dialed.
Note:
If the number you dialed is busy or unavailable, you can press the
button to get re-connected to your call on hold.
C A N C E L
T R A NS / CO N F
T R A D E
T R A D E
H O L D
SP E A K E R
H O L D
G O O D BY E
