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CUT
and FOLD
CT.TS005.013704
ACCESSING FEATURES
Place caller on hold
Retrieve caller on hold
Press or
the
flashing key associated with the call on hold.
Answer queued call
Press the flashing key associated with the call in the queue.
Otherwise,
J
+
Dial
softkey to retrieve the next caller in your queue.
Answer call waiting
Press the
Answer
softkey or the flashing line appearance key.
Screened transfer
Press
+ <extension> (or outside number) +
?
+
Transfer
softkey or hang up.
To cancel transfer, press the
EndCall
softkey and the
Resume
softkey
to connect to the caller on hold.
Blind transfer
Press the
<extension> (or outside number) +
Dial
softkey, and hang up.
Voicemail transfer
Press
+
+ ext
Dial
softkey, and hang up.
Conference call
Press the
More
s the
Conf.
softkey to put the first party on hold.
Call the second party (for external calls, first access an outside line). Press the
Join
softkey.
Park a caller
Press the programmed
Park
key or press
+
GA:
+
?
.
The system will respond with a parking orbit.
Retrieve a parked caller
Press the programmed
UnPark
key + <orbit> +
?
,
or
+ <orbit> +
?
.
Two-way intercom/group paging to TalkSwitch phones
Press the programmed
Intercom
or
Group Page
key + <extension> +
Dial
softkey,
or
KF
(Intercom) or
KG
(Paging) + <extension> +
?
.
PA overhead paging
Press the programmed
Overhead Paging
key, or
0
+
?
.
Attach account code to last call
At dial tone,
KK
+
?
. When prompted, enter <account code> +
?
.
Call detail record logging must be active.