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Chapter 6: Troubleshooting
When you encounter any problem while using your mobile phone, please refer
to the following table to solve the problem. If the problem persists, please
contact your dealer immediately for service.
Problems
Possible cause
How to solve the problem
1. You are using your mobile phone
in a location (e.g. in the basement
or building) where signal is weak.
Move to a location where
signal can be received
properly.
2. You are using your mobile phone
in a peak demand time (e.g. the
rush hour).
Avoid using your mobile
phone in such time.
Poor signal
reception
3. You are too far from the base
station of your network service
provider.
You can ask your network
service provider for a
service range map.
Echo or
noise
1. Due to the quality of the network
trunk of your network service
provider.
2. Poor local telephone line quality.
Hang up the phone and
then dial again. You may
be switched to a better-
quality network trunk or
line.
1. The standby time can depend on
the system settings of your
network service provider.
If you are in a location
where the signal is weak,
turn off your phone
temporarily.
2. The battery life is over.
Use a new battery.
The
standby
time
becomes
short
3. If the phone cannot get connected
to a network, it will continue
searching for the signal from the
base station, which consumes
battery capacity.
Change your location or
turn off your phone
temporarily.
Unable to
power on
The battery is used up.
Check the battery capacity
or charge the battery.
1. SIM card is out of order.
Send it to your network
service provider for check.
2. SIM card is not installed properly.
Install SIM card correctly.
SIM card
error
3. SIM card contact is contaminated.
Clean the SIM card
contact.
Содержание T2688
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Страница 23: ...5 Fax Call This icon will appear if you set the next call as fax call Please see page 37 for details...