Coral FlexiCom 6000 Installation Manual
Common Control Cards
8-95
CL
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INK
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Adapter Car
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8
In Coral CTI applications, CoraLINK is connected to the Ethernet back-bone along
with the telephony server.
The CoraLink acts as an interface between the Coral system and any CTI server
application for all the services (call, transfer, etc.) and events (monitoring functions)
of the network. The CTI application together with the CTI telephony server
manipulate numerous different call commands from the agent network and translate
them into logical data. The CTI telephony server communicates with the CoraLINK
through a single connection. The CoraLINK then translates that data into logical
information for the Coral system, which processes the calls.
CoraLINK can support up to eight different multiple CTI applications on the network,
any or all of which may be simultaneously directing service requests to, and receiving
status events at any time.
CoraLINK uses TCP/IP protocol and complies with the ECMA 179 and 180
standards. CoraLINK also supports the Novell TSAPI protocol, the Intel Dialogic
CT-connect, and IBM’s Callpath.
Hot Standby system with Redundant (/R) common control, requires two
CLA-ATS cards connected to the CTI server via HUB.
The CLA-ATS should be accompanied by the appropriate software
application. Contact your manufacturer for the required CTI application
and/or price list.
See Chapter 2 in the
Coral FlexiCom & Coral IPx Product Description
, for
more details.
...................................................................................................
8
Applications
Содержание Coral FlexiCom 6000
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Страница 28: ...1 10 Introduction Coral FlexiCom 6000 Installation Manual Special Symbols Used in this Document 1 NOTES ...
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Страница 51: ...Coral FlexiCom 6000 Installation Manual Hardware Installation Procedure 2 19 Equipment Installation 2 NOTES ...
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Страница 104: ...3 18 Initial Power Up Tests Coral FlexiCom 6000 Installation Manual Common Control Test 3 NOTES ...
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Страница 122: ...4 12 Software Installation Procedure Coral FlexiCom 6000 Installation Manual System Database Control 4 NOTES ...
Страница 134: ...4 24 Software Installation Procedure Coral FlexiCom 6000 Installation Manual Upgrading the Coral Version 4 NOTES ...
Страница 143: ...Coral FlexiCom 6000 Installation Manual Chapter 5 External Connections 5 1 External Connections 5 1 ...
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Страница 146: ...5 2 External Connections Coral FlexiCom 6000 Installation Manual External Connections 5 NOTES ...
Страница 147: ...Coral FlexiCom 6000 Installation 0DQXDO Chapter 6 Cabinet Descriptions 6 1 Cabinet Descriptions 6 1 ...
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Страница 190: ...6 42 Cabinet Descriptions Coral FlexiCom 6000 Installation Manual Cabinet Descriptions 6 NOTES ...
Страница 191: ...Coral FlexiCom 6000 Installation Manual Chapter 7 Power Supplies 7 1 PPS 7 1 7 2 RPS 7 9 7 3 PS ATS 7 19 ...
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Страница 210: ...7 18 Power Supplies Coral FlexiCom 6000 Installation Manual RPS Ring Generator Power Supply Unit 7 ...
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Страница 322: ...8 98 Common Control Cards Coral FlexiCom 6000 Installation Manual CLA ATS CoraLINK Adapter Card 8 NOTES ...
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