18
TROUBLESHOOTING
HOW DO I TURN OFF MY CAMERA?
If your Tactacam is not connected to the Tactacam app for mobile, it will power off
after 3 min when you stop recording. When your camera is connected to the app, Push
the Rec/Power button for 5 seconds to turn off the camera.
Note:
the WiFi will also
power off when camera is manually powered down. To turn off wireless and keep the
camera on, press the WiFi/Mode button for 3 sec, the WiFi blue light will turn off (Solo
WiFi press the Power/Record button for 3 sec), then press the Rec/Power button to
start recording.
MY TACTACAM WON’T RESPOND WHEN I PRESS A BUTTON
Press and hold the Rec/Power button for about 5 seconds until your camera powers
off. This reset saves all of your content. If that doesn’t work, open the back cap and
remove the battery for 5 seconds.
MY TACTACAM WON’T POWER ON
Make sure your Tactacam is charged. To charge your camera, use the included USB
cable and a computer or wall charger.
WHAT KIND OF SD CARD DO I NEED?
You need a Ultra 3 microSD card, at least 64GB for the Tactacam Solo, 3.0 and 4.0.
Tactacam 3.0 and 4.0 will take up to a 64GB card. 5.0 will take up to 128GB. Your SD
card is the heart of your camera, you can’t purchase a $430 camera and put a $6 SD
card in it.
WHAT IS THE BEST SD CARD TO USE?
The best cards to use are Lexar Professional microSD cards. They are slightly more
expensive than others and unlike many other cards from the SanDisk line and others,
their cards are held to very high quality control standards and will likely last longer
than the other cards.
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