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(844) 482-2822

WWW.TACTACAM.COM

FAQ’S:

14

MY TACTACAM WON’T RESPOND WHEN I PRESS A BUTTON

Press and hold the Rec/Power [ ] button for about 5 seconds until your camera powers off . This reset saves 

all of your content.   If that doesn’t work, open the back cap and remove the battery for 5 sec.  See trouble-

shooting Your Camera:  www.tactacam.com/support

 

I FORGOT MY TACTACAM’S Wi-Fi USERNAME OR PASSWORD

You will need to reset your camera. See Resetting Your Camera’s Wireless Name and Password: www.

tactacam.com/support

 

HOW DO I TURN OFF MY CAMERA?

If your Tactacam is not connected to the Tactacam App for mobile, it will power off  after 3 min when you stop 

recording.

When your camera is connected to the app, Push the Rec/Power button for 4 sec to turn off the camera. 

Note: the WiFi will also power off when camera is manually powered down.

To turn off wireless and keep the camera on, press the Info/Wireless button for 2 sec, the WiFi blue light will 

turn off, then press the Rec/Power [ ] button to start recording.

 

I POWERED OFF MY TACTACAM, BUT THE LIGHT IS STILL ON

If your camera is not responding to any commands, you will need to remove your battery for 5 sec.  If this 

problem continues try reformatting your SD card.  www.tactacam.com/support

 

MY PLAYBACK IS CHOPPY

Choppy playback is typically not a problem with the file. If your footage skips, one of these situations is likely 

the cause:

Using an incompatible video player. Not all video players support the .MP4 video. For best results, use the 

latest Quick Time Media Player available as a free download here. https://support.apple.com/quicktime

The computer does not meet the minimum requirements for HD playback. The higher the resolution and 

frame rate of your video, the harder the computer has to work to play it back.

When playing content directly from your camera over a USB connection, transfer the file to the computer to 

play back. If your computer does not meet the minimum requirements, make sure that all other programs on 

your computer are closed.

 

WHAT IS MY CAMERA’S SERIAL NUMBER?

The camera’s serial number is listed inside the back cap of the camera:

(Note 2.0 cameras serial number is located in the Waterproof cap only.)

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Страница 1: ...844 482 2822 WWW TACTACAM COM WWW TACTACAM COM...

Страница 2: ...visit Tactacam com for the most up to date info on your Tactacam Please make sure you register your camera within 10 days of purchase at https www tactacam com warranty registration Also make sure yo...

Страница 3: ...ge 4 True Full HD 1080p 30fps 3x zoom optimized for distance 5 True Full HD 2 7k 30fps 5x zoom optimized for distance 6 True Full HD 2 7k 30fps 5x zoom optimized for distance 7 Quick change Mode 8 Qui...

Страница 4: ...counter clockwise to access the rear of the camera Tactacam 2 0 Unscrew the back cap You should see the Following SD card slot and SD Card Included 8GB SD Card not compatible with 2 7k mode USB port...

Страница 5: ...urns on during charging and turns off when charging is complete When charging the camera with a computer be sure that the computer is connected to a power source then plug the supplied USB cord into o...

Страница 6: ...in any other device Only use high quality class 10 or higher micro SD cards Tactacam SD cards Lexar or SanDisk Ultra Extreme are recommended Please see more info on SD cards tactacam com support Use o...

Страница 7: ...card If you need assistance reformatting your card see the following For a Mac How to Format an SD Card With a Mac with Pictures eHow For a PC Formatting a memory card flash drive or device using a P...

Страница 8: ...powered On The process takes approximately 3 seconds Note if light does not begin to flash make sure your sd card is installed formatted and not filled with videos 2 To pause your recording quickly p...

Страница 9: ...mode press the MODE button when the camera is recording NOTE You can only enter and exit the Blackout mode when the camera is recording When in Blackout mode 4 0 3 0 models only your camera functions...

Страница 10: ...ad and open the TactacamAPP from yourApp store on your Phone or Tablet Follow the App s on screen instructions 2 Connect to your Tactacam To turn on your Tactacam WiFi While your Tactacam is in pause...

Страница 11: ...o your computer with the supplied USB cord and open up the text file located on the SD card 2 Adjust the time and date on the text file Save and close the file 3 Eject your camera from the computer 4...

Страница 12: ...lready And select the proper input on your HD TV 3 Once you can see the camera on your HD TV push and hold the Mode button for 2 seconds 4 You can scroll down the videos by pushing the mode button Pre...

Страница 13: ...e camera CAMERABATTERY Your camera and battery need to stay connected when operating Do Not remove the battery from the camera when in use or your data will be lost On your Tactacam 4 0 and 3 0 there...

Страница 14: ...rily shorten the battery life or cause the camera to temporarily stop working properly Avoid dramatic changes in temperature or humidity when using the camera as condensation may form on or within the...

Страница 15: ...start recording I POWERED OFF MYTACTACAM BUTTHE LIGHT IS STILLON If your camera is not responding to any commands you will need to remove your battery for 5 sec If this problem continues try reformatt...

Страница 16: ...w tactacam com support WATCH TUTORIALVIDEOS Learn tips tricks from the pros www tactacam com videos Register your Tactacam and Sign up for the newsletter Receive your 1 year warranty updates contests...

Страница 17: ...844 482 2822 WWW TACTACAM COM WWW TACTACAM COM...

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