WARRANTY INFORMATION
TROUBIESHOOTING
The appliance has been manufactured under the highest standards of quality and workmanship. We
warrant to the original consumer/purchaser that all aspects of this product will be free of defects in
material and workmanship for one (1) year from the date of purchase. A replacement for any defective
part will be supplied free of charge for installation by the consumer. Defects or damage caused
by the use of other than genuine parts are not covered by this warranty. This warranty shall be effective
from the date of purchase as shown in the purchaser’s receipt.
This warranty is valid for the original consumer/purchaser only and excludes industrial, commercial
or business use of the product, product damage due to shipment or failure which results from alteration,
product abuse, or product misuse, whether performed by a contractor, service company, or consumer.
We will not be responsible for labor charges and/or damage incurred in installation, repair or
replacement, nor for incidental or consequential damage.
SHINERICH INDUSTRIAL LTD.
Toll free No.:1-866-814-0585
Addr.:8/F, Noble Center, 1006 Fuzhong 3rd.Rd,
Futian District, Shenzhen, China
Problems
Possible causes
Solutions
Burners can
’
t be lit by the
existing ignition system
1/ LPG gas bottle is empty
2/ Faulty regulator
3/ Obstructions in the burners
4/ Obstructions in gas pipe or
hose
1/ Replace with full bottle
2/ Check or replace the
regulator
3/ Clean burners
4/ Clean gas pipe or hose
Burners can
’
t be lit by a match
1/ LPG gas bottle is empty
2/ Faulty regulator
3/ Obstructions in the burners
4/ Obstructions in gas pipe or
hose
1/ Replace with full bottle
2/ Check or replace the
regulator
3/ Clean burners
4/ Clean gas pipe or hose
Weak flame or backfire (Fire
inside the burner - you can hear
a whistling or rusting noise)
1/ LPG gas bottle is too small
2/ Obstructions in the burners
3/ Obstructions in gas pipe or
hose
4/ Windy weather
1/ Use a bigger bottle
2/ Clean burners
3/ Clean gas pipe or hose
4/ Place the plancha in a more
protected place
Control knob is difficult to turn
1/ Windy weather
Replace the gas valve
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