@Tab User Manual
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46
10. Troubleshooting
10.1 Device cannot connect to Wi-Fi
Ensure the wireless network is working by testing it using another wireless device.
Ensure the device is within range of the wireless network to be connected too.
Walls or other obstructions will reduce the possible distances between wireless
devices.
Ensure the security password being used is correct.
10.2 Device doesn’t turn on.
You cannot turn on the device when the battery charge is below the critical level,
please charge the battery.
Check if the charger is connected correctly.
Press the RESET button on the rear of the device and check if it restarts normally or
not.
10.3 Heat Issues
When running multiple applications, using the screen on its brightest setting, or when
being charged, this device can get warm.
This is normal and should not cause any inconvenience when in use.
10.4 System has anomalies and doesn’t work correctly
Installing some third-party applications may cause the system to not operate correctly.
Try uninstalling any recently installed apps that could be causing this problem.
Press the RESET button on the rear of the device and check if it restarts normally or
not.
10.5 Cannot setup e-mail or other online applications
Ensure that the @Tab is connected to a Wi-Fi network and can connect to the
Internet.
Ensure you E-mail settings have been entered correctly for the account being
accessed.
Make sure your system time and local time are correct.
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