T-Mobile W'n'W Stick IV, Руководство пользователя

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4 FAQs & Answers.
When you encounter one of the following problems while using the W’n’W Stick IV, please refer to the following
answers to solve it. If the problems still exist, please contact your supplier.
Problem Description Possible Causes Problem Solving
The system cannot run the
installation program automatically. The system configuration is having
difficulty with the auto-run software. The device will appear as a virtual
CD-ROM on the PC’s start menu.
Click on the icon and start the
autorun.exe. If you have previously
installed a version of the program,
please uninstall it first.
After installation, the system
doesn't install the driver program
properly. The system configuration is having
difficulty with the
auto-run software. Please install the driver program
manually. The driver program can
be found in installation folder.
After the device is plugged in, the
UI program doesn't run
automatically. The system configuration is
incorrect. Please open the UI program
manually. You can find it on the
desktop.
After restarting the computer, there
is no signal indicated. 1. You are in the place where there
is no GSM/ GPRS/EDGE/WCDMA/
HSDPA (HSUPA) network coverage.
Such places include underground
parking garages, tunnels, and
some remote rural areas. 1. Change location to find a place
with better signal coverage.
2. The device is not properly
connected. 2. Close the device safely as usual,
pull out the device and reinsert the
device again.
3. The SIM/USIM card isn't inserted
properly. 3. Remove and reinsert the SIM/
USIM card correctly.
4. The MODEM device is positioned
in such a way as that it adversely
affects the devices signal
reception. 4. Adjust the angle/position of the
MODEM device or its proximity to
other electronic devices.
When the device is being installed,
the computer cannot find it. 1. The installation programs of the
MODEM device have not been
installed properly. 1. Run the installation program first
then connect the device. Now
install the drivers as normal in
Windows.
2. The device is not connected
properly. 2. Restart the computer, or
reconnect the device.
3. The SIM/USIM card is not
inserted properly. 3. Remove and reinsert the SIM/
USIM card correctly.
Sent message failure. 1. The SMS center number is
incorrect. 1. Your device is preconfigured so
it is unlikely that it will need
changing. However if it is missing
or incorrect contact your operator.