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Quick Set Up
Common Troubleshooting Procedures
Insert your T-Mobile SIM card (metal part facing up)
into the T-Mobile LineLink.
Connect the USB cable to the T-Mobile LineLink
and to a power source.
Connect your home phone to the T-Mobile
LineLink phone port and wait a couple minutes
until the T-Mobile LineLink gets provisioned.
When the Phone LED is solid blue and Power and
Internet are solid green, your T-Mobile LineLink is
ready to be used.
2
Look for an open LAN port on the back of your
internet Router. (Most ports are open for internet
traffic but if you encounter one that is not, the device
will not be able to connect to the T-Mobile Network.
3
Connect the provided Ethernet Cable to the LAN
port on your internet Router and to the T-Mobile
LineLink.
You have a Voicemail. In addition, there will be a
stutter tone when you pick up your phone to indicate
a Voicemail. After listening to your Voicemail, the blue
phone LED will go back to solid and the stutter tone will
no longer play. To access your Voicemail, you can dial
1-2-3 or your phone number.
Your T-Mobile SIM card might not be properly
activated at this point. Call 611 from your handset or
1-800-937-8997 for assistance.
You have not yet provided a 9-1-1 address for
emergency services. Visit https://My.T-Mobile.com or
call CARE at 611 from your handset or 1-800-937-8997
to update your E911 address. The address you register
may be provided to emergency responders during a
9-1-1 call.
Your T-Mobile LineLink is unable to connect to the
T-Mobile network. Ensure your T-Mobile LineLink
is properly connected to your high-speed internet
connection and that you are able to access the internet
from other devices connected to your home internet
network.
Flashing
Green
Flashing
Green
Your T-Mobile LineLink encountered an issue during
registration. Ensure the SIM card is properly inserted.
Disconnect the power source from the device and
connect it again.
Solid
Green
Solid
Green
Solid
Green
Solid
Green
Solid
Green
Solid
Green
Solid
Green
Solid
Green
Solid
Blue
Solid
Orange
Flashing
Blue
Issue Description and Resolution
Power
Phone
Internet
Flashing
Orange
Solid
Orange
Содержание LineLink
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