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Page 24

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T-Mobile 5G Gateway User Guide

Technical Specifications

Dimensions

191 (H) x 115 (W) x 120 (D) mm 

Weight w/power adapter

1.097 kg 
2.412 lbs

Operating environment

0 to 40 

o

32 to 104 

o

F

IoT / GPS

Bluetooth 5.1 
GPS

Power adapter

AC

Power input

100 – 240V, 3A @ DC 15V, 50/60Hz

Theoretical power 
consumption

45 W

Wi-Fi connectivity

11ax 4x4 2.4G 
11ax 4x4 5G  
Seamless roaming

Security

WPA/WPA2/WPA3

Buttons

Reset (recessed switch) 
Arrow Keys (Left & Right) 
Enter (OK)

Display

TFT LCD Non-Touch Panel 
2.4-Inch 
240x320 Resolution

Mobile Band

5G NR: n25, n41, n66, n71 
4G LTE: B2, B4, B5, B12, B41, B46 (for RX only), B66, B71

Physical Interfaces

GE LAN (Yellow)  
SIM Card Socket (4FF Only) 
USB Type C x 1 (Regular Power Source) 
USB Type C x 1 (Data and other USB Port Purpose)

Содержание KVD21

Страница 1: ...User Guide KVD21 5G Gateway...

Страница 2: ...Guangfu Rd Hsinchu City 30071 Taiwan Import from Arcadyan Technology Corporation Distributor T Mobile Inc T Mobile USA Inc All rights reserved T Mobile the T logo Magenta the magenta color and the T...

Страница 3: ...al Interfaces 7 Setting up the T Mobile 5G Gateway 7 Recommended Setup Use the Mobile App 7 Manual Setup Identify An Ideal Location 8 Connecting Power to the T Mobile 5G Gateway 8 Starting the T Mobil...

Страница 4: ...er Guide Troubleshooting 19 No Signal 19 Prevent Overheating 19 T Mobile 5G Gateway Does Not Start 19 Poor Internet Experience 19 Forget Your Admin Password 19 Understanding the LCD 19 Connection 20 D...

Страница 5: ...the device to the right port of the Product Incorrect connections may damage the device and or the Product Do not open or try to open the Product Opening or removing covers can expose you to dangerous...

Страница 6: ...power consumption of the Product is 4 5W Introduction This document explains how to operate the T Mobile 5G Gateway at home using visual cues to achieve the best placement and performance NOTE This d...

Страница 7: ...p Use the Mobile App Using the Quick Start Guide and the T Mobile Internet mobile app provides the easiest setup experience The T Mobile Internet mobile app can be downloaded from either Google Play o...

Страница 8: ...vens and baby monitors Metal fixtures enclosures cabinets reinforced concrete or pipes Near a power outlet On an upper floor of the home or at least 6 feet off the floor Connecting Power to the T Mobi...

Страница 9: ...eens to see what information is available For more information about the LCD screen display refer to the section Understanding the LCD on page 19 The start up sequence is complete when the LCD shows C...

Страница 10: ...serve the LCD Connection screen 2 Press the right arrow on the LCD panel to display the Devices screen Accessing Your Web GUI Graphical User Interface NOTE You can configure the gateway and any connec...

Страница 11: ...et connection status connection quality of cellular signal strength gateway information Wi Fi networks settings and the QR code of T Mobile Internet mobile app Connection status shows network status o...

Страница 12: ...available with this version release of the web GUI Language Selection From the GUI s top right corner of the screen select your preferred language English or Espa ol from the dropdown menu for user in...

Страница 13: ...obile com internethelp or call T Mobile customer service at 1 844 275 9310 T Mobile 5G Gateway User Guide Clicking Manage Wi Fi Networks from the Wi Fi networks menu gives you a way to manage and conf...

Страница 14: ...also can configure the following SSID specific settings for different types of Wi Fi devices 2 4 GHz radio frequency 5 GHz radio frequency Click Learn more to see detailed information about the use of...

Страница 15: ...Page 15 Need help Visit https www t mobile com internethelp or call T Mobile customer service at 1 844 275 9310 T Mobile 5G Gateway User Guide 3 Click Save Changes to save the settings...

Страница 16: ...Visit https www t mobile com internethelp or call T Mobile customer service at 1 844 275 9310 T Mobile 5G Gateway User Guide 4 Click OK to finish the Wi Fi network configuration and the Home screen w...

Страница 17: ...tions when connecting or disconnecting power circuits Danger 2 Ensure the gateway s power supply is unplugged from the power strip or wall outlet before proceeding Caution Keep indoor devices out of d...

Страница 18: ...nstalled 9 Close the cover of the SIM card slot and ensure the cover is securely closed on the SIM door Resetting the T Mobile 5G Gateway Resetting the T Mobile 5G Gateway to factory default deletes a...

Страница 19: ...baseboard heaters If the gateway feels hot to touch unplug it immediately and let the device cool before plugging it in again T Mobile 5G Gateway Does Not Start If the gateway does not start up verif...

Страница 20: ...n sequence The Connection screen is the first displayed after a successful start up sequence Connection Like your phone the gateway displays up to five bars on its Connection screen indicating signal...

Страница 21: ...ages These messages come from the T Mobile network and may provide outage information or other important updates The Messages screen allows you to view the message contents by pressing and to scroll b...

Страница 22: ...rnethelp or call T Mobile customer service at 1 844 275 9310 T Mobile 5G Gateway User Guide 3 Select DONE when your read all messages 4 Select DELETE to delete a message 5 When prompted a message of a...

Страница 23: ...1 844 275 9310 T Mobile 5G Gateway User Guide Language Settings The gateway supports both English and Spanish on its LCD You may change the language by doing 1 From the Language screen select CHANGE 2...

Страница 24: ...Power adapter AC Power input 100 240V 3A DC 15V 50 60Hz Theoretical power consumption 45 W Wi Fi connectivity 11ax 4x4 2 4G 11ax 4x4 5G Seamless roaming Security WPA WPA2 WPA3 Buttons Reset recessed s...

Страница 25: ...ile customer service at 1 844 275 9310 T Mobile 5G Gateway User Guide Terms and Conditions t mobile com responsibility legal terms and conditions Privacy Policy t mobile com privacy center our practic...

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