T-Mobile High-Speed Internet Gateway User Guide [Issue 4.0]
Page 18
Need help? Visit
http://isp.t-mobile.com/support
or call T-Mobile customer service at
1-844-275-9310
SIM information
The SIM status will be either Online or Offline.
Online
•
indicates your SIM card is
activated and working well.
Offline
•
indicates your SIM card is
either not activated, was installed
incorrectly, or may be missing.
To rule out one or more of these possibilities, refer to the section
Cellular network information
The cellular network status is related to the SIM status and will be either
Connected or Not Connected.
Connected
•
indicates the gateway is connected to the cellular network
Not Connected
•
indicates there's a problem with either the SIM card or
the network infrastructure
You may view Primary and Secondary Signal cellular connection
information by selecting the associated drop-down arrow.
•
Primary Signal details include PCI, Band, and EARFCN.
•
Secondary Signal details include PCI, Band, and NR-ARFCN.
You may view Access Point-specific cellular information by selecting the
associated drop-down arrow.
•
APN (Access Point Name): the gateway's name as presented to
the mobile network.
•
IPv4: the IPv4 link local address
•
IPv6: the IPv6 link local address
You also may view Total Download and Total Upload values in
megabytes (MB).
